Citi Consumer Operations - Controls Officer (Dalian) in Dalianwan, China

  • Primary Location: China,Liaoning,Dalian

  • Education: Bachelor's Degree

  • Job Function: Operations - Core

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18007088


This role is s a multiple control function role under CSTC Consumer Ops - Risk and Controls , assisting the Quality Assurance Team Head and the CSTC Compliance & Control Head to support and execute required controls, projects and testing to assure operation control effectiveness. Below are the key responsibilities.

  • Support Dalian Consumer Ops Quality Assurance Team Head and to oversee various control functions including, MCA, COB, information security, eDCFC, record management, etc.

  • Base on i-CAP system to monitor O&T CAP status belong to the department and track the correction progress, timely escalate any at-risk CAPs to ensure no overdue CAPs.

  • Support the Dalian Consumer Ops QA Team Head and the CSTC MCA Coordinator in coordinating MCA testing and the annual risk assessments, ad hoc cleanup etc.

  • Support and coordinate the implementation of Electronic Department Control Function Checklist (eDCFC) per country Consumer Ops requirements.

  • Assist and conduct necessary training to enhance awareness and strengthen compliance senses for relevant Citi policies & processes and local regulatory requirements.

  • Support to conduct ad hoc reviews and audit reviews.


  • Bachelor degree or above

  • At least 5 years operation experience or audit/control experience with a financial institution.

  • Be familiar with consumer operation and regulatory reporting

  • Strong control sense and risk prevention awareness

  • Good communication skills (both English and Chinese and Japanese)

  • Smart, independent, positive, well-cooperated, with high learning desire

  • Strong coordination ability

  • Proficient in Microsoft Office Excel and Powerpoint

  • Audit/control/compliance experience is preferred