M & T Bank Sr. Operations Control Specialist - 3DE5A in Wilmington, Delaware
Senior Operations Control Specialist Wilmington Trust Wilmington, DE
Basic Function: Provide the direction and oversight necessary to facilitate a comprehensive framework to identify, assess, monitor and manage operational risk within the first line of defense. Analyze and assess operational processes throughout the Wealth and Institutional Services Division to identify and mitigate key risks. Collaborate on the special projects to assist with process flow mapping, control identification and mitigation of operational risk. Present operational risk findings to business line and committees. Serve as the key point of contact for operational control testing.
Responsibilities: Exercise independent judgment in identifying issues and assessing risk. Formulate findings, prepare executive summary reports and review findings with line management and senior management. Provide consistent quality customer service to both internal and external customers that meet or exceed the bank's standards. Assist in the performance of operational risk assessments of business operations and processes. Communicate verbally and in writing with OCM business partners. May evaluate the effectiveness of controls in automated systems and perform automated data analysis to support the overall OCM testing effort. Participate in special projects driven by the business. Participate in designing OCM score cards and test scripts that test the effectiveness of the Business' internal controls. Conduct post-OCM follow-up to appraise the adequacy of corrective action taken to OCM recommendations. Execute OCM testing of business units. Assess quality, risk, and compliance with established policies and procedures. Create and/or enhance process flows to adequately document current and future state. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an on-going basis. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. May assist in other operational risk related projects as needed.
Minimum Qualifications: Bachelor's Degree, or in lieu of a degree, a combined minimum of 10 years' higher education and/or work experience, including a minimum of 6 years financial industry experience. Advanced understanding of lines of defense, RCSA, risks, controls and testing programs. Thorough analytical, technical and operational risk management understanding. Strong and proven ability to integrate sound operational controls into business processes. Must be a self-starter and able to work independently as well as part of a team of talented individuals. Proven ability to develop and integrate operational controls into business flows. Exceptional verbal and written communication skills. Excellent interpersonal skills.
About M&T At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.