Wells Fargo Operational Risk Consultant 5 - Mobile Wallet / Digital Payments in Wilmington, Delaware

  • It starts with you.* We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

Corporate Risk provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, this group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Our Consumer Credit Solutions (CCS) Compliance and Operational Risk (COR) team provides guidance to CCS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures.

This* Operational Risk Consultant 5* will be responsible for COR management functions in support of Consumer Financial Services (CFS) Digital and Mobile Payments programs. The key responsibilities of this position include, but are not limited to:

  • Providing operational risk and regulatory compliance guidance for the Wells Fargo Credit Card digital and mobile payments projects and initiatives

  • Supporting the development and management of mobile wallet program and payments innovation focusing on emerging technologies

  • Designing and developing testing strategies, methodologies, and analyses; evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; analyzing business and/or system changes to determine impact; identifying and assessing operational risk issues and assigning risk ratings consistent with established policy standards

  • Consulting with business to develop corrective action plans and effectively managing change to ensure regulatory compliance

  • Partnering with CCS, Consumer Lending / Payments, Virtual Solutions and Innovation (CL/PVSI), and cross business partners on enterprise-wide digital and mobile initiatives

  • Coordinating production of periodic compliance and operational risk reports (e.g. KRIs, KPIs) for senior management, including trend analysis and recommended strategies

  • Documenting and validating the customer and business processes including key activities by area of responsibility, key controls, and self-identification of issues that present a risk to the business

Preferred locations are: New York, NY; San Francisco, CA; Phoenix, AZ; Charlotte, NC; Wilmington, DE; and West Des Moines, IA; however other Wells Fargo locations may be considered.

Required Qualifications:

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications:

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to interact with all levels of an organization

  • Ability to travel up to 20% of the time

Job Expectations:

  • Ability to travel up to 20% of the time

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANTNW/HRMS/c/HRSHRAM.HRSAPPSCHJOB.GBL?Page=HRSAPPJBPST&FOCUS=Applicant&SiteId=1&JobOpeningId=5333130&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.