JPMorgan Chase Wealth Management Private Bank Mortgage Operations, Operations Risk & Control Analyst in Westmont, Illinois

Company Overview

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.


The Operations Risk Analyst (ORA) will provide Risk and Control support to the Private Bank Lending Centers. The primary focus will be to support the risk and control efforts across the mortgage space with a strong knowledge of regulatory compliance. This will include not only business as usual risk mitigation but also key initiatives related to improving controls or implementing new regulations.

The ORA must have strong analytical skills and communication skills (verbal and written). They will need to work effectively in a team environment and must be able to adapt to a rapidly changing business and technological environment. They must be able to work on multiple tasks simultaneously and have strong organizational skills that enable them to prioritize their work accordingly.

Responsibilities :

  • Manage operations risk projects within aligned functions; assess business risks and work with the Operations teams to ensure adequate detective and preventative controls are in place to mitigate risk.

  • Work with Operations Risk Managers in significant efforts including but not limited to: audit management and information gathering, analyzing and validating lending documentation and processes, and oversight of risk projects.

  • Represent Risk as subject matter expert on cross-functional operational risk initiatives/projects.

  • Manage or participate in various stages of the Risk Controlled Self Assessments (RCSAs) cycle, including performing control tests and validating test strategies.

  • Manage and report status for internal compliance reviews and internal audits.

  • Manage tasks related to Action Plans including analyzing solutions, proposing plan description, oversee plan tasks, validate work, and manage approvals and closure.

  • Engage in root cause analysis and work with the appropriate groups to recommend controls and solutions when researching risk events, operational processes, and new regulatory initiatives. Manage risk events and risk action items to closure.

  • Validate compliance of action plans, audit findings, and new regulatory initiatives.

  • Create, support, and manage various regulatory and risk reports.

  • Facilitate meetings, prepare documentation and minutes.

  • Effectively communicate with all levels of management and work across business lines.

  • 2+ years experience in Operations Risk or Compliance related role. Strong HMDA and Fair Lending background.

  • 5+ years mortgage origination experience.

  • Knowledge of Federal and State Regulations as they pertain to lending

  • Strong analytical and problem solving skills

  • In-depth understanding of origination processes and systems

  • In-depth knowledge of risk management techniques from both a detection as well as mitigation perspective.

  • Strong organizational and time management skills, including prioritization

  • Results oriented - execute tasks and initiatives effectively and efficiently

  • Ability to multi-task in a fast paced environment

  • Proficient in Microsoft office suite products

  • Excellent written, verbal and presentation skills. Comfortable interacting with senior management.

  • B.S. degree or equivalent work experience

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.