New Leaders Associate, Operations-Program Learning in Washington, District Of Columbia
The Associate, Operations-Program Learning will be based out of a home office anywhere in the contiguous United States (Washington D.C. preferred). This full-time position is available immediately.
At New Leaders, we identify talented educators who believe that all kids can excel and equip them to transform schools and students’ lives. Our programs provide intensive training to leaders at all levels — from teachers to superintendents — so they have the skills to improve instruction, accelerate student learning, and build a brighter future for their communities.
We work hand-in-hand with our partners, delivering leadership solutions that build on their strengths and address their most pressing priorities. While each program is unique, all emphasize authentic practice and expert coaching to prepare leaders to elevate teaching and learning. We also help our partners develop the capacity to do this work in-house, using our proven training model and research-tested curriculum.
In 2001, New Leaders launched its flagship Aspiring Principals program with a cohort of 14 participants. Since then, we’ve trained nearly 2,500 outstanding education leaders in more than 20 districts and 100 charter schools. Visit NewLeaders.org to learn more.
In support of our ability to achieve our 2020 vision, the Associate, Program Learning will play a pivotal role on the New Leaders Program Learning team implementing the organization-wide learning agenda. This individual will report to the Senior Manager, Program Learning. The Associate, Program Learning is responsible for supporting all functions of the Program Learning team, with a primary focus on collaboratively executing data collection through program surveys and data quality and reporting by working cross-collaboratively with key stakeholders across the country. The ideal candidate will love working creatively with data, have a relentless drive towards weeding out errors and inaccuracies, and can think critically to problem solve small and complex problems.
Support accurate, timely, and useful collection of New Leaders program data:
Support Data Planning Workgroups by participating in the conversations, taking notes, and codifying and following up on key action items with staff
Support the development the content for program-related surveys for participants and staff, including drafting questions, aligning questions to program metrics, soliciting feedback from stakeholders, and formatting surveys for administration
Work with the New Leaders Business Solutions team on technology builds for surveys, and work cross-collaboratively to ensure timely, effective administration, and high response rates
Ensure meeting logistics for Program Learning events, meetings, or calls are set up in advance, including virtual meeting spaces (Adobe, Webex, Google Docs, etc.), phone lines, and note taking
Support the Program Learning Team with site observations, focus groups, and participant interviews as needed
Support the Senior Manager, Program Learning by thought partnering around developing systems, processes, and more efficient data collection practices
Update the Senior Manager, Program Learning regarding data accountability and tracking
Support accurate, timely, and useful reporting of New leaders program data:
Support data accuracy and accountability in partnership with program implementation
Update end of year program participant data, confirming participant program completion in partnership with the New Leaders national program team
Support the creation of excel data files for Program Learning events, including the design, analysis, and formatting of basic data, in graphs and tables, for presentation to stakeholders across the organization
Support the development and editing of Program Learning reports, briefs, and presentations
Provide timely feedback on online data reporting dashboards (Qlik platform) within a monthly develop and launch cycle
Support the Program Learning Team’s capacity:
Update the Program Learning Link page, organizing information in easy to review format for stakeholders at the Beginning of Year, Mid-Year, and End-of-Year
Take notes during Program Learning Team meetings and update team project plans as necessary
Provide Program Learning updates to internal organization newsletters
Participate in internal Associate Community of Practice calls/meetings
Participate on cross functional call/in-person meetings as needed
Support the Director, Program Learning as needed/required
Perform other duties as assigned.
Skills, Experiences, and Competencies
Belief that every student, in every circumstance, can achieve the highest levels of academic excellence, and passionate commitment to New Leaders’ mission and vision
Strong writing, communication, and analytical skills required
Strong relationship-building skills and experience working cross-collaboratively
Deep customer service orientation
Confidentiality and personal responsibility
Demonstrated ability to be self-directed and take high-levels of initiative
Strong organizational skills and attention to detail
Strong problem solving and critical thinking skills
Enjoys working as part of a small team
Strong learning orientation
Fluency in all Microsoft Office Applications, particularly Excel; significant experience with Microsoft PowerPoint, Salesforce, SurveyGizmo, and Google sites desired
Experience administering and/or developing surveys desired
Capable of multitasking and prioritizing tasks within a demanding work environment
Thrives in an environment that is dynamic and ever-changing
Willingness to travel 3-5 times per year
At least 2-4 years of overall work experience required
Bachelor’s degree required
Compensation is commensurate with experience and includes a competitive benefits package and 401K.
Your cover letter should include an explanation of your interest in New Leaders as well as the position for which you are applying. If you are applying for more than one position, please specifically address each
position you are applying for in your cover letter.
New Leaders is an equal opportunity employer. New Leaders evaluates applicants for employment on the basis of qualifications, merit and work-related criteria and does not discriminate on the basis of race, color, religion, sex, national or ethnic origin, age, sexual orientation, gender identity, mental or physical disability, handicap, pregnancy, childbirth, medical condition, marital or familial status, family responsibilities, veteran status, personal appearance, political affiliation, matriculation, or any other characteristic protected by law in administration and operation of its Programs and activities, including admission or access thereto, or treatment or employment therein. All qualified applicants will receive consideration for employment regardless of such status and will not be discriminated against on the basis of such status.