New Leaders Associate, Operations-Program Learning in Washington, District Of Columbia

Position Details

The Associate, Operations-Program Learning will be based out of a home office anywhere in the contiguous United States (Washington D.C. preferred). This full-time position is available immediately.

Organization Description

At New Leaders, we identify talented educators who believe that all kids can excel and equip them to transform schools and students’ lives. Our programs provide intensive training to leaders at all levels — from teachers to superintendents — so they have the skills to improve instruction, accelerate student learning, and build a brighter future for their communities.

We work hand-in-hand with our partners, delivering leadership solutions that build on their strengths and address their most pressing priorities. While each program is unique, all emphasize authentic practice and expert coaching to prepare leaders to elevate teaching and learning. We also help our partners develop the capacity to do this work in-house, using our proven training model and research-tested curriculum.

In 2001, New Leaders launched its flagship Aspiring Principals program with a cohort of 14 participants. Since then, we’ve trained nearly 2,500 outstanding education leaders in more than 20 districts and 100 charter schools. Visit to learn more.

Position Overview

In support of our ability to achieve our 2020 vision, the Associate, Program Learning will play a pivotal role on the New Leaders Program Learning team implementing the organization-wide learning agenda. This individual will report to the Senior Manager, Program Learning. The Associate, Program Learning is responsible for supporting all functions of the Program Learning team, with a primary focus on collaboratively executing data collection through program surveys and data quality and reporting by working cross-collaboratively with key stakeholders across the country. The ideal candidate will love working creatively with data, have a relentless drive towards weeding out errors and inaccuracies, and can think critically to problem solve small and complex problems.

Specific Responsibilities

  • Support accurate, timely, and useful collection of New Leaders program data:

  • Support Data Planning Workgroups by participating in the conversations, taking notes, and codifying and following up on key action items with staff

  • Support the development the content for program-related surveys for participants and staff, including drafting questions, aligning questions to program metrics, soliciting feedback from stakeholders, and formatting surveys for administration

  • Work with the New Leaders Business Solutions team on technology builds for surveys, and work cross-collaboratively to ensure timely, effective administration, and high response rates

  • Ensure meeting logistics for Program Learning events, meetings, or calls are set up in advance, including virtual meeting spaces (Adobe, Webex, Google Docs, etc.), phone lines, and note taking

  • Support the Program Learning Team with site observations, focus groups, and participant interviews as needed

  • Support the Senior Manager, Program Learning by thought partnering around developing systems, processes, and more efficient data collection practices

  • Update the Senior Manager, Program Learning regarding data accountability and tracking

  • Support accurate, timely, and useful reporting of New leaders program data:

  • Support data accuracy and accountability in partnership with program implementation

  • Update end of year program participant data, confirming participant program completion in partnership with the New Leaders national program team

  • Support the creation of excel data files for Program Learning events, including the design, analysis, and formatting of basic data, in graphs and tables, for presentation to stakeholders across the organization

  • Support the development and editing of Program Learning reports, briefs, and presentations

  • Provide timely feedback on online data reporting dashboards (Qlik platform) within a monthly develop and launch cycle

  • Support the Program Learning Team’s capacity:

  • Update the Program Learning Link page, organizing information in easy to review format for stakeholders at the Beginning of Year, Mid-Year, and End-of-Year

  • Take notes during Program Learning Team meetings and update team project plans as necessary

  • Provide Program Learning updates to internal organization newsletters

  • Participate in internal Associate Community of Practice calls/meetings

  • Participate on cross functional call/in-person meetings as needed

  • Support the Director, Program Learning as needed/required

  • Perform other duties as assigned.

Skills, Experiences, and Competencies

  • Belief that every student, in every circumstance, can achieve the highest levels of academic excellence, and passionate commitment to New Leaders’ mission and vision

  • Strong writing, communication, and analytical skills required

  • Strong relationship-building skills and experience working cross-collaboratively

  • Deep customer service orientation

  • Confidentiality and personal responsibility

  • Demonstrated ability to be self-directed and take high-levels of initiative

  • Strong organizational skills and attention to detail

  • Strong problem solving and critical thinking skills

  • Enjoys working as part of a small team

  • Strong learning orientation

  • Fluency in all Microsoft Office Applications, particularly Excel; significant experience with Microsoft PowerPoint, Salesforce, SurveyGizmo, and Google sites desired

  • Experience administering and/or developing surveys desired

  • Capable of multitasking and prioritizing tasks within a demanding work environment

  • Thrives in an environment that is dynamic and ever-changing

  • Willingness to travel 3-5 times per year

  • At least 2-4 years of overall work experience required

  • Bachelor’s degree required


Compensation is commensurate with experience and includes a competitive benefits package and 401K.

Application Notes

Your cover letter should include an explanation of your interest in New Leaders as well as the position for which you are applying. If you are applying for more than one position, please specifically address each

position you are applying for in your cover letter.

New Leaders is an equal opportunity employer. New Leaders evaluates applicants for employment on the basis of qualifications, merit and work-related criteria and does not discriminate on the basis of race, color, religion, sex, national or ethnic origin, age, sexual orientation, gender identity, mental or physical disability, handicap, pregnancy, childbirth, medical condition, marital or familial status, family responsibilities, veteran status, personal appearance, political affiliation, matriculation, or any other characteristic protected by law in administration and operation of its Programs and activities, including admission or access thereto, or treatment or employment therein. All qualified applicants will receive consideration for employment regardless of such status and will not be discriminated against on the basis of such status.