Citi Senior Loans Operations Specialist in Warsaw, Poland

  • Primary Location: Poland,Mazowieckie,Warsaw

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17046195


Loan Operations in Poland is responsible for administering the Corporate Lending portfolio for London and Western European branches consisting of a combined facility portfolio. The department is also responsible for Facility Agent Transaction Services providing loan administration services for syndicated facilities. Agency team is a group within the broader European Loans Operations department.

Specialist within Loan Operations Poland, being responsible for:

• Monitoring the daily diary for upcoming loan events

•Transaction capture / maintain within Citi internal systems

• Ensuring that all events are handled in accordance with the loan documentation

• Communication of transactional events to borrowers

• Invoicing and settling of fees

• Reviewing and actioning all cash exceptions on a daily basis

• Performing call back procedures where needed

• Using the Client Management tool to record all client issues open overnight, and ensuring they are followed up effectively

• Handling audit requests

• Preparing the reports and statistic for the client request as well as for the team

• Maintaining the control function in the BAU process

• Maintaining the effective cooperation with the others Citi units

• Procedure maintenance

• Process gaps identification



• 2 years of experience in banking operations

• Very good knowledge of English

• Computer literacy and the environment of MS Office (good knowledge of Excel)

• Analytical skills

• Ability to organize own work and manage their working time

• Ability to work under time pressure

• Ability to work as team member