Samsung Electronics America SES Planning and Operations Senior Staff (315394) in United States

SES Planning and Operations Senior Staff (315394)

Marketing, Regular Full-Time, Travel Required 10%

Samsung Vina Electronics Co., Ltd.

Jul 21, 2017

General Description

SES Development and Expansion

  • Profitably expand and deploy new SES-L and SES according to the Global Standards (GSI)

  • Responsible in site mapping and site selection. Collaborates closely with Sales & Retail Planning & Analysis for channel analysis and understanding retail trends

  • Oversee the renovation & innovation plan of existing stores SES Operations

  • Responsible for developing strategies and programs for driving smart shop performance. Conduct and own the mystery shopping program

  • Responsible in ensuring compliance to WIN [Winning in Nature] Principles and updated SES look according to Global Shop Identity (GSI) standards.

  • Responsible for developing shop staging guidelines for new and existing products

  • Conduct financial performance analysis of SES. Identify exit plan for unprofitable stores

  • Assist in the design of KPI setting, management, monitoring and reporting of SES performance and scorecards

  • Develop the most effective store operations checklist and guide/ manual for a systematic day-to-store store management policies & principles

  • Master the daily operations across all branches and provide scorecard management tool to drive performance

  • Responsible in the system and in-store infra support such as POS system, traffic counter, etc. Reports Generation & Analysis

  • Perform reports generation and regular review of SES KPI and Dashboard. Provide monthly reports to RHQ and HQ

  • Support the SES Business Manager in conducting Partner Business Reviews

  • KPI setting and implementation

  • In-charge of Performance and Financial analysis of SES Dealer Support Function

  • Ensure on-time payout of dealer incentives and promotion support

  • Delivery of sales and profit will be the pillar of store operations

  • Work with Sales Team on assigning SO targets, Incentive Schemes for the Dealer and Store Staff driving motivation and reach beyond attitude

  • Responsible in any SES system-related update and maintenance on MCS and GSCM Dealer and SES Staff Capability Development

  • Ensure the right allocation of promoters and dealer staff to run a successful business per store

  • Support the capability development of every store member. Ensure every SEC is Expert-Certified Level

  • Provide quality training to all SES members and store staff focused on delightful consumer experience leading to sell-out

  • Train and develop the dealer staff and store personnel to be more sell-out centric and provide the right discipline necessary for successful retail operations Cross-Functional Interaction

  • Work with the Sales Team, Retail Planning and Retail Operations to support the SES dealers on store maintenance and expansion strategies

  • Work with Cheil and other partners related to store construction, opening and shop maintenance

  • Coordinate with Visual Identity & Merchandising to support visual identity guidelines execution and shop staging following the prescribed Retail Index Standards.

  • Closely coordinate with Retail Operations, Training and Field Force Team on in-store execution and field force capability development and performance management.

Necessary Skills / Attributes

  • College/University Graduate (Preferably Business Course)

  • At least 3 years of Trade Marketing Experience

  • Preferably 2 years Retail/Brand Shops Experience

  • Communication, Presentation and Negotiation Skills

  • Analytical, Results-Oriented, Team Player

  • Knowledge of finance and control systems and procedures

  • Proficient in Microsoft Office and good in English language

Company Information

Established in Vietnam in January 1995, Samsung Vina Electronics Co., Ltd specializes in manufacturing and trading home appliance products, digital TVs, monitors… with manufacturing facility locating in Linh Trung, Thu Duc District, Ho Chi Minh City. Through relentlessly offering best-in-class solutions of breakthrough technologies and innovative design as well as being an active social contributor, Samsung Vina is known as a trust-worthy and beloved name that has led the markets of TVs and monitors for many consecutive years. The success of Samsung has laid the basis for Samsung Vietnam Electronics (SEV), Samsung Vietnam Electronics Thai Nguyen (SEVT) and Samsung HCMC CE Complex (SEHC), which make Samsung Electronics the largest FDI in Vietnam to date.