Louisiana Department of State Civil Service INFORMATION TECHNOLOGY EQUIPMENT OPERATOR 2 in United States



$1,773.00 - $3,534.00 Monthly


New Orleans, LA

Job Type



Delgado Community College

Job Number



9/24/2017 11:59 PM Central

  • Description

  • Benefits

  • Questions

Supplemental Information

FB9871 - IT Equip Oper 2 - CSN

This is a part-time Classified WAE position located at Delgado Community College, Charity School of Nursing. The hire hourly rate is $15.00 per hour.

Delgado Community College participates in the E-Verify system for identification and employment eligibility purposes. Offer of employment is subject to completing a background investigation.

Preference may be given to those candidates who have previous experience working with students in a college or university environment and are computer knowledgeable.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.

Application received - Your application has been submitted successfully.

Evaluating experience - Your application is being reviewed to ensure you meet the minimum qualifications for the position.

Minimum Qualification Review – See History – Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".

Eligible for consideration - You are among a group of applicants who MAY be selected for the position.

Eligible Pending Supplemental Qualification Review - Only candidates meeting the supplemental qualification will be eligible for referral.

Referred to hiring manager for review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.

Position filled - Someone has been selected for the position.

Position canceled - The agency has decided not to fill the position.

The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers, and at our Baton Rouge Information and Testing Office at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.

(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to our Baton Rouge Information and Testing Office at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website at www.jobs.la.gov).

For further information about this vacancy contact:

Vivian Smith

Delgado School of Nursing




Six months of experience in computer operations or computer production control.


College training will substitute for the required experience on the basis of fifteen semester hours for six months of experience. College training will only be credited in 15 semester hour increments.

Training in computer operations or programming in a business or vocational technical school will substitute for the required experience. Business or technical school training with less than completion will only be credited in six month increments.


Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:

To execute and monitor the enterprise systems processes, and set up, adjust and maintain peripheral and auxiliary equipment for the processing of data.

Level of Work:


Supervision Received:

General from an Information Technology Operations Shift Supervisor and functional from a higher level Information Technology Equipment Operator.

Supervision Exercised:


Location of Work:

Information Technology sections of all state agencies.

Job Distinctions:

Differs from Information Technology Equipment Operator 1 by the absence of close supervision, level of responsibility and greater independence of action.

Differs from Information Technology Equipment Operator 3 by absence of lead-worker responsibility.

Examples of Work

Operates, adjusts, maintains and performs minor maintenance to peripheral information technology and auxiliary equipment; monitors and responds to console messages and operations questions; may modify job control language.

Prepares equipment, data and instructions for processing operations according to job set-up statements; maintains production schedule and logs of work run; may pull, scratch or add magnetic media to the system; may burst, sort and distribute computer output; may make off-site deliveries.

Identifies abends and equipment malfunctions; documents trouble reports when a processing operation cannot be completed.

Responds to and logs problems related to job processing and communications network system; refers questions to appropriate personnel or may resolve minor malfunctions.

May oversee the work of employees in lower level related jobs.

May perform complex start/restart procedures on the mainframe, client/servers, and various software support features.

Logs and performs first level problem determination, obtains information and answers users questions regarding the communications network in the absence of Help Desk personnel.

Responds to telephoned reports of difficulty or malfunctions by identifying or diagnosing the source of the problem.

Monitors mainframe, client/server and various software support applications.