AT&T Field Operations Technician in United States


A job with AT&T as a Field Operations Technician can provide you with exactly that!

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!

Our Field Operations Technicians are responsible for Installation and Maintenance for AT&T Internal/External Web Hosting Client.

What you'll do as a Field Operations Technician:

  • Trouble ticket analysis (diagnose and resolve issues) - provide hardware or software assistance and problem resolution; troubleshoot client problems, repairs, servers, web systems. Intermediate level working knowledge of Windows Operating Systems (OS) & various Unix OS required.

  • Cabling - install cables, connections and cross-connects to data center and customer equipment; utilize Fluke and Tberd testers; connect circuits using correct pin-out assignments; install/test/maintain/label Fiber, Cat6, Coax cabling per EIA/TIA standards

  • Installations - install (rack/stack/cable/configure) server hardware platforms and related equipment; install Windows, Unix, Linux, Sun Solaris. Review supporting documentation for operations and installation of hardware. Implement systems and software upgrades and OS config. changes. Install routers and switches and manage cabling for these devices.

  • Database - update inventories, work with multiple ticketing and database systems

  • Maintain a knowledge of building infrastructure (UPS, Generators, HVAC, Electrical components, Security and Surveillance systems and other facilities maintenance)

  • Interfacing with internal and external clients on a regular basis

  • Computer and networking skills needed prior to placement on the job

  • May bend, stoop, sit and/or walk for long periods of time. Work in room with continuous computer equipment noise.

  • Shipping/receiving duties may be required

  • In situations where a security clearance is required and the employee has not yet obtained it, the employee will work under the oversight and escort of more experienced personnel that already have a security clearance, per company instructions.

Required Qualifications:

  • Color perception is necessary in order to perform certain critical aspects of this job

  • May be required to work Day, Evening or Night shifts and weekends and other overtime

  • May be required to lift up to 75 pounds

  • Background check and drug screen

  • MV License - Regular - License to operate a motor vehicle, issued by a state motor vehicle or transportation department; may vary in class by type of vehicle and may be subject to restrictions determined by issuing agent.

  • Qualify on pre-employment screening:

PAE - Physical Abilities Evaluation

Test study guides can be found at: