Google Staffing Research Operations Manager in Singapore

Google's known for our innovative technologies, products and services -- and for the people behind them. Whether you are making our staffing systems more efficient, planning for our growth, building relationships on college campuses or cultivating the next generation of computer scientists, you have an eye on the staffing needs of Google and the broader hiring landscape. You are focused on cultivating outstanding candidates for Google's long-term hiring needs, and work across a cross-functional and international group of staffing teams. You are both scrappy and resourceful, creative and driven -- and excited to share the magic of working at Google.

As the Staffing Research Operations Manager, you will lead the Staffing Research Operations team and work closely with functional staffing teams around the world to conduct proactive talent research, passive candidate identification, and candidate data management efforts. In this role, you are simultaneously a site leader, project manager and systems thinker. You will be responsible for leading a team to deliver high quality output, to establish processes to prioritize team resources, and manage performance metrics to deliverable measurable output.

Great just isn't good enough for our People Operations team (you probably know us better as "Human Resources"). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them" - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.

Responsibilities
  • Devise and execute strategies to generate and maintain a high quality database of talent globally, defining clear objectives, risks, owners, and follow-through mechanisms.
  • Provide day-to-day team member oversight, inclusive of anticipating resource demands and balancing workload accordingly, as well as ensuring that quality standards are achieved.
  • Manage vendor operations; be responsible for vendor teams and delivering on all SLAs (Service Level Agreement); Make process, tools, data, and metrics improvements. Manage and influence complex partner relationships globally (Staffing Channels teams, cross-functional partners, etc.).
  • Communicate all critical elements to stakeholders, including status, progress, and gaps to Staffing leadership, while effectively solving problems with them.
  • Travel frequently within the region as required.
Qualifications

Minimum qualifications:

  • BA/BS degree or equivalent practical experience.
  • 15 years of experience managing a vendor management function; including contract negotiation, vendor performance management, preparing and evaluating RFPs, relationship management, and a strong understanding of project management methodologies.
  • 10 years of staffing experience in an executive search firm, recruitment agency or in-house corporate talent team including the execution of talent searches.
  • 10 years of experience leading, mentoring and motivating large operations teams (people management).

Preferred qualifications:

  • Master's or MBA degree.
  • Experience with talent research, including talent intelligence gathering, talent mapping, lead generation, and managing candidate information or applicant tracking systems.
  • Proven track record of solving complex problems, strategic thinking and delivering significant impact as a leader.
  • Demonstrated ability to lead and motivate a large workforce, comprised of a mix of employee and contingent workers.
  • Proven ability to take initiative and build strong, productive relationships; Ability to drive efforts and projects through influence, relationships, and broad knowledge base.
  • Personal accountability, integrity and credibility, and a role model for others; Excellent communication and interpersonal skills.

At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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