SunGard Operation Production support in India

Operation Production support

  • Job ID #:JR29246

  • Functional Area:Please Select

  • Position Type:Full-Time Regular

  • Relocation Provided:No

  • Travel Percentage:0

  • Primary Location:IN-Chennai-Chennai AMBIT IT PARK, 7th Floor, Block B & C-4044

  • Secondary Location(s):

    • Department:
  • Education Desired:Bachelors Degree or equivalent

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Position Responsibilities\Requirements:

Skills Must Have

  • Experience and good knowledge in Windows applications & Windows Systems knowledge & IIS

  • Experience working in Control M Job Processing

  • Experience working in Windows Scheduler

  • Oracle, SQL

  • IBM HTTP Server and Apache Tomcat

  • Good Knowledge in Unix commands

  • Good Knowledge in web server/app server architecture

  • Knowledge in supporting Windows and Unix based applications

  • Provide support to applications hosted in Websphere

-Application Change assessment and validation during change windows

-Analyze Application logs, troubleshoot issues, determine action and ensure Application Environments work smoothly

-Create support documentation to reduce mean time to resolve

-Support to Incident, Problem, Change and Request Tickets

-Provide support to ensure Quality and Stable Environments to our clients

  • Online and Batch support

  • Flexibility and Availability to work for Production support during early morning / late eve/night hours and weekends.

Skills Desirable

  • Experience working in Control M Job Processing

  • Experience working in Windows Scheduler

  • Windows Batch Support & Batch Scripting

  • Intermediate level of exposure to Unix/ Linux commands

  • Experience in Windows applications & Windows Systems knowledge & IIS

  • Good Experience in Operations/ Production support

FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 53,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.



FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is availablehereandhere

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability