Citi HK - GCB - Branch Operations Officer in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17062752


  • Work with different stakeholders for writing up branch operation procedures and control steps for product launch, control enhancement and process simplification

  • Participate in ad hoc projects for system enhancement and new business initiatives

  • Take part in training / communication to Branch staff on the launch/change of branch operation procedures and controls

  • Conduct operational review at branches to ensure understanding and adherence to guidelines


  • University graduate with minimum 2 years' working experience, preferably in Branch Operations

  • Good interpersonal and communication skills

  • Good team player

  • Good command of written and spoken English and Chinese

  • Proficiency in Microsoft Words, Excel, Powerpoint

  • Knowledge of Macro function in Microsoft Words/Excel and SAS would be an advantage