Scotiabank ScotiaMcLeod Branch Operations Assistant in Victoria , British Columbia
ScotiaMcLeod Branch Operations Assistant
Requisition ID: 7901
Branch / Department: ScotiaMcLeod Victoria Branch
Transit Number: 42549
Employee Referral Program – Potential Reward:
We are committed to investing in our employees and helping you continue your career at Scotiabank.
Join the Global Community of Scotiabankers to help customers become financially better off.
A Best Workplace
Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, and Latin America by the Great Place to Work® Institute.
A multinational winning team
Scotiabank is Canada’s international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and parts of Asia. We are dedicated to helping our 21 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management, corporate and investment banking.
Corporate Social Responsibility
Scotiabank helps to build bright futures worldwide through ethical banking practices, environmental awareness and a commitment to communities.
ScotiaMcLeod is part of the Global Wealth Management (GWM) division of Scotiabank and a division of Scotia Capital Inc. ScotiaMcLeod offers full-service advice and a full spectrum of investment products and services through 750 advisors to over 150,000 households across Canada.
ScotiaMcLeod has earned a reputation for integrity based on our standards of excellence, quality service and a commitment to doing what's right for our clients.
At ScotiaMcLeod, we pride ourselves on the strong team we have developed to support the Wealth Advisors. In addition to traditional administrative support, we also have a number of licensed roles to assist the advisors with their clients, with their individual marketing, and with the growth and development of their businesses. ScotiaMcLeod provides both internal training as well as financial assistance for external courses to support and encourage career path progression for our employees.
As part of Scotiabank, you will see the many benefits of working for an employer of choice - one that reflects the community and one that attracts and retains talent from diverse backgrounds. We encourage open communication, recognize and reward performance, and provide opportunity for growth. Here you will find a workplace enriched with strong relationships, teamwork, contagious enthusiasm and a "can-do" attitude.
ScotiaMcLeod is currently seeking a Branch Operations Assistant.
* *_The successful candidate will have a bright, cheerful and energetic disposition.They will have the ability to grasp new concepts quickly and be extremely client focused.**_
The Branch Operations Assistant’s primary focus is to provide branch support to Management, Advisors and Associates and to act as the first point of contact for clients arriving at the branch.
Ensure a high level of client service by:
Acting as receptionist
Greeting clients as they arrive
Booking external and internal meetings
Ordering catering as required
Ensuring branch lists are kept currentManage all banking functions by:
Receiving cheques and certificates from clients
Issuing receipt to client
Posting cheque and certificate deposits to client accounts
Submitting certificates to Head Office
Depositing cheques at the local Scotiabank branch
Maintaining a complete understanding of compliance regulations regarding banking
Ensuring post date cheques are recorded and processed in a timely mannerManage all non-trade functions by:
Ensuring trade corrections and trailers are entered in a timely manner consistent with regulatory regulations
Entering all New Issues tickets
Following up on outstanding New Issue tickets and escalating to management as requiredManage all name and address functions by:
Completing all non online account management (OAM) functions including address changes and shareholder communication information
Collecting and distributing account documentation from Advisors to Name and Address department in Head Office as required
Managing account closures by ensuring accounts have no cash or security balancesManage the efficiency of Branch Operations by:
Maintaining the branch mail system by ensuring mail is opened in a secure area and is distributed in a timely manner
Maintaining the branch postage machine
Ensuring inter-office mail is collected and forwarded to Head Office
Ensuring all courier packages are picked up and delivered and are billed appropriately
Maintaining records on all prospectus distribution
Printing and distributing reports in a timely and efficient manner
Ensuring cost effective ordering of branch supplies
Maintaining the Branch House accounts
• Excellent verbal and written communication skills
• Strong organizational skills
• Able to take initiative and work independently
• Able to meet deadlines
• Knowledge of Microsoft systems: Word, Excel and PowerPoint
• Banking background preferred
• Secondary education
• The branch is a fast paced often high stress environment often with conflicting demands.
Location(s): Canada : British Columbia : Victoria
ScotiaMcLeod and Scotiabank are committed to providing an inclusive and accessible candidate experience. Only those candidates selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.