Ascension Health Patient Service Representative/ OKTUL St. John Clinic/ Hlth Info Mgmt Operations/ FT Day/ 80 hrs Bi-Weekly in Tulsa, Oklahoma

Job ID: 221338

Patient Service Representative/ OKTUL St. John Clinic/ Hlth Info Mgmt Operations/ FT Day/ 80 hrs Bi-Weekly

Tulsa, Oklahoma


Additional Job Information

Title: Patient Service Representative

City, State: Tulsa,OK

Location: OKTUL St. John Clinic

Department: Hlth Info Mgmt Operations 001

Additional Job Details: Full-Time,Day, 40 hours,Weekly

M-F 8AM-4:30PM

Marketing Statement

St. John Health System is a fully-integrated healthcare system, serving more than 3,500 patients every day, encompassing eight hospitals in northeastern Oklahoma and southern Kansas. The health system also includes primary and specialty physician clinics, outpatient treatment centers, urgent care facilities and a regional medical laboratory. St. John Health System is part of Ascension Health, the nation's largest not-for-profit Catholic health system. Our promise of medical excellence and compassionate care is at the center of our Catholic mission as we serve the sick and needy in our communities. The mission of St. John Health System is to continue the healing ministry of Jesus Christ by providing high quality healthcare. Our Core Values are Service of the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication. These values are expressed every day in our actions with patients, families and co-workers.

Job Description

Job Summary:

Performs clerical and reception duties associated with patient registration.


  • Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status.

  • Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.

  • Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.

  • Determines and accepts required payments, including co-pays and deductibles.

  • Assists with coordination of activities related to insurance precertification/authorization and provides counseling to patients or patient's representative regarding pre-service requirements and instructions.

  • Provides financial education to patients and family on insurance benefits and/or self-pay programs available. Explain financial liability and hospital billing process to ensure that patient's financial commitment to the institution is arranged for service provided.

  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

  • Responsibilities may vary over time. Required to perform other duties as required for the efficiency and effectiveness of the department and job role.



  • HS or Equivalent

  • ​High School Diploma or GED is required

  • Computer skills a plus.

Work Experience:

  • One year customer service experience required

  • With front desk experience in a medical setting preferred.

  • Medical Records experience preferred.

How To Apply

Welcome to St. John Health System's online application process! Applicants may proceed by clicking on the "Apply Now" button.

To apply later, return to the Employment page at .

In addition, you may apply via one of our Employment Kiosks in the following locations:

In Human Resources located at 1802 E. 19th St., Tulsa, OK 74104.

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

Equal Employment Opportunity

St. John Health System is an EEO/AA employer:

M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster: ”

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

St. John Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)