Houghton Mifflin Manager Operations in Troy, Missouri
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Date:Aug 13, 2017
Location:Troy, MO, US, 63379
Company:Houghton Mifflin Harcourt
Job Requisition ID: 5443
The Operations Manager is responsible for the successful operation of several departments in the Houghton Mifflin Harcourt Distribution Center. The Operations Manager is a leader of leaders, working directly with Supervisors, Team Leaders, and various support personnel to coordinate the efforts of multiple departments (Shipping, Loose Pick, Assembly). The Operations Manager also plays the role of liaison with several internal customers.
Overseeing the daily operations of multiple departments to achieve facility, corporate, and divisional goals
Modeling leadership principals, mentoring subordinates, and developing future leaders
Living the values and stated mission of Houghton Mifflin Harcourt
Administration and execution of facility and corporate policies
Leading assigned departments to ensure maximum productivity, quality, safety, and morale
Establishing and maintaining key performance metrics
Assembling a top notch team, including hiring, training, and performance management
Working with the team to develop, evaluate, and improve existing operating processes and championing continuous improvement
Maintaining open communication
Maintaining departmental operating costs within budget
Communicating of performance through formal and informal methods
Communicating daily workload with director, managers, supervisors, and team leaders
Communicating poor performance in a constructive manner to support corrective action
Writing annual, semi-annual, and 90-day performance reviews
Building a positive rapport with team members
Continuous development of employees
Using an analytical, data driven approach to solving problems
Encouraging the teams; providing positive motivation
Providing recognition to team members
Leading by example (in work ethic, business ethic, following procedures, and caring about the company, its employees and its customers)
Understanding all building processes and how they affect each other
Using creativity to spur continuous improvement (processes, morale, quality, etc.)
Bachelors Degree in Business, Engineering, Logistics or another applicable field.
In lieu of degree, 10+ years of relevant distribution management experience.
A broad knowledge of operations management
Demonstrated leadership and decision-making skills
Ability to communicate clearly and effectively
Strong reasoning, analytical and problem-solving skills
History of achievement in previous opportunities
Assertiveness and strong initiative
Team oriented thinking
Ability to facilitate change
Proficient in Microsoft Word and Excel
Knowledge of Microsoft Access, and PowerPoint a plus
Warehouse Management System (WMS) experience
Must be capable of sitting, standing, and walking for extended periods of time.
Must be able to lift/push/carry up to 50 lbs frequently.
Must be able to work in extreme temperatures (hot and cold).
Must be able to work from variable heights while wearing a safety harness.
ABOUT US:Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.For more information, visithttp://careers.hmhco.com
PLEASE NOTE: Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
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