ADP Specialist Payment Operations in Toronto, Ontario
The International Money Movement Systems (IMMS) is a custom module installed in Oracle E-Business Suite, an industry leading Enterprise Resource Planning (ERP) application, which interfaces ADP’s internal payroll systems with external financial partners for payroll related disbursements in international locations. The platform is currently fully functional for Canada, UK, Netherlands and France. IMMS is responsible for the timely and accurate processing of all clients’ employee and employer Electronic Funds Transfers (EFT / ACH), Cheque disbursement, collection activity (EFT / ACH / Wire), tax and third party remittance services, accounting and reconciliation activities, risk review, revenue recognition (including foreign exchange) and short term cash forecasting for ADP’s international operations. Currently the IMMS platform processes transactional activities of over 133 Billion Dollars (50,000 clients) for Canada and 15 Billion Euros (5,000 Clients) for Europe.
The Specialist, Payment Operations will act as the face for day to day transactions for Payment Operations with a primary focus to our core functions: Payments (Banking) and Tax Remittances. The individual will partner with our team located in Halifax, Nova Scotia.
The candidate will have demonstrated experiences around the following key deliverables:
1) Client Experience – A laser focus on putting ADP clients first. Must have the ability to strategically envision the end-to-end (E2E) client experiences and apply service enhancements to the Payment Operations environment.
2) Operational Excellence – Ability to understand work flows, and the transactional value to the organization. Demonstrated ability to challenge status quo and implement change to improve efficiencies and/or client experience.
3) Relationships Building - Assist the team of associates by providing support in problem solving situations for both our key processes: Payments (Banking) & Tax Remittances. In addition, build strong working relationships with our partner site (Halifax) and external partners to support International Money Movement deliverables.
Oversee all daily Payment Operations tasks in conjunction with the team – including Payments (Banking) and Tax Remittances
Continually review all processing functions while exploring efficiencies
Manage and support urgent client issues from partners
Monitor daily volumes and forecast resources as required
Provide support and coordinate training requirements with team
Build strong working relationships with our partner site – Halifax, NS
Lead support requirements for testing and/or IMMS system issues
Oversee implementation of new specifications, enhancements, system fixes or new products and services
Must be flexible to work some weekends for system or hardware upgrades
Other duties as assigned by management
Experience, Skills, Academic
Post Secondary Education (University) / Profession Certification (eg. CMA, CGA, CA).
Experience with Canadian Payments Association (CPA) clearing rules (ACSS / LVTS / Wire) and regulations
3-5 years experience working within banking processes
Familiarity with Canadian banking rules and practices within a hosted / ERP (i.e. ORACLE or SAP) environment.
Superior communication skills
Quick learner and self-starter
Strong time management and organizational skill
Strong commitment to teamwork
Ability to work in a constantly changing fast-paced environment
Proven ability to multi-task, probe, analyze and problem-solve issues
Exposure to process mapping and/or six sigma methodologies
Flexibility to work evenings and/or weekends occasionally
Bilingual in French & English beneficial
We power the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of business outsourcing and human capital management solutions world-wide.
ADP is an Equal Opportunity Employer.
NOTE TO APPLICANTS:
Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check.
Requisition #: 95926
Job Title: Specialist Payment Operations
Employment Status: Fixed Term - Full Time
Job Category: Finance/Accounting
Area of Interest: Banking Operations/Services
Locations: Canada, Toronto, ON