Foresters Financial Services Operations Reporting Analyst in Toronto, Ontario

Operations Reporting Analyst

Toronto, Ontario



Purpose of role

Working closely with the Claims and Reinsurance team, the Operations Reporting Analyst will be responsible for the timely and accurate preparation and submission of the monthly and quarterly financial claims results for certain lines of business. The Operations Reporting Analyst will also be responsible for developing and maintaining the associated procedural documentation and facilitating any required training as needed for those who create claims data used for reporting.

The Operations Reporting Analyst will also be a subject matter expert and support departmental projects and enhancements relating to their reporting responsibilities, including requirement gathering, testing and implementation efforts. They may also assist with responsibilities related to Reinsurance and Unclaimed Property reporting.

Key responsibilities/accountabilities

  • Responsible for monthly and quarterly reconciliation of claims register activity, and timely delivery of those results to end customers.

  • Ensuring high level of accuracy and integrity of data reported on.

  • Validate data entry on a daily and weekly basis to ensure data integrity of reporting.

  • Work closely with the Claims team to insure completeness and accuracy of data to be reported on.

  • Ensure reporting, and accompanying data, is in compliance with respective Provincial or State regulations.

  • Develop and maintain processes and associated procedural documentation for Claims reporting.

  • Assist with continuous improvement of claims reporting processes.

  • Work collaboratively with Claims and other business areas to execute on key work accountabilities.

  • Assist with Reinsurance and Unclaimed Property reporting and initiatives.

Key qualifications/competencies

  • University degree, College diploma or equivalent 2-4 years of financial industry experience with a focus on financial reporting.

  • Expert in MS Excel and/or Access, with the ability to create and modify reports, run complex queries, and make improvements to existing reports as required by the business, with a focus on efficiencies and consolidation.

  • Knowledge of Insurance Operations or claims process and rules governing life insurance contracts in Canada and US, with prior experience in one or more areas within a Life Insurance Operations Division.

  • On short notice, prepare and distribute ad hoc reports that include insightful data analysis, and possible recommendations for further action.

  • Strong ability to work effectively and productively with little or no supervision

  • Self-starter with demonstrated ability to prioritize work load and complete tasks under short deadlines.

  • Strong analytical and problem solving skills for research, review and assessment of financial activity related to insurance.

  • Ability to make decisions both independently and collaboratively within a fast paced team environment.

  • Strong written, verbal and interpersonal communication skills to effectively communicate with internal and external customers/partners and vendors.

  • Strong understanding of General Accounting Principles and General Ledger/Accounts Payable systems.

  • SQL experience is preferred

  • FLMI designation or working toward industry designation an asset

Foresters Financial is committed to supporting diversity and accessibility. If you require an accommodation throughout the recruitment process, we will work with you to meet your needs.