Veriforce Customer Support / Client Services Analyst / Operator Liaison in The Woodlands, Texas
Veriforce is looking for an Operator Liaison who knows how to get things done and does them with a smile. The Veriforce Compliance team provides unparalleled support for our Operator clients by coordinating the initial setup in the system, coordinating all communication and troubleshooting.
Assisting with new Operator client transition and gathering of all required information
Assisting with the development of communications to Operator clients regarding system and program changes
Providing continued Operator support through various methods including; phone calls, emails, meetings, etc.
Creating and/or customizing reports, as requested
Assisting with questions regarding the company vendors
Troubleshooting Operator system usage errors/issues and provide workable resolutions
High school diploma or general education degree (GED) (required)
Six months to one year related experience and/or training (required)
One to two years related experience and/or training (preferred)
External Company URL: ww.veriforce.com