Baylor Scott & White Health Supervisor Clinic Operations Northside Family Medicine Temple Job in Temple, Texas

Supervisor Clinic Operations Northside Family Medicine Temple Job


The Supervisor Clinic Operations manages the front end operations for a designated clinic area, including supervision and training of clinic desk staff. Our Supervisor Clinic Operations manages clinic desk operations, organizes work in an efficient and cost effective manner, and ensures continuity of service and patient satisfaction. Work includes appointment scheduling, billing and follow-up, patient throughput, facilities management, and ensuring the safety of employees and patients. Sets standards for work quality and volume, monitors work output, coaches for excellence, and identifying opportunities for LEAN applications and implements changes as needed.

In addition, the Supervisor Clinic Operations works with next level leadership to implement changes consistent with clinic operational plans. Routinely provides reports on operational metrics and explains variances against plan. Monitors inventory and supplies ordering what is required as needed. Ensures employees adhere to standards of behavior, corporate policies and practices, and patient satisfaction standards as they relate to both internal and external customers.

The ideal Supervisor Clinic Operations candidate must have excellent interpersonal skills and be able to handle difficult people and situations. Demonstrate good problem solving skills along with proficiency in MS Word, Excel, basic keyboard and computer skills required.

* Location/Facility * – Baylor Scott & White Clinic-Temple

_ For more information on the facility, please click our _ Locations link.

  • Specialty/Department/Practice – Northside Family Medicine

  • * Shift/Schedule * – Full-Time/40 Hrs

  • * Benefits – * Our competitive benefits package includes\

  • :

  • Immediate eligibility for health and welfare benefits

  • 401(k) savings plan with dollar-for-dollar match up to 5%

  • Tuition Reimbursement

  • PTO accrual beginning Day 1


  • Note: Benefits may vary based upon position type and/or level._

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Ourmissionis to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!


  • High School Diploma or GED

  • Associate’s Degree preferred, or equivalent two year training program.

  • One year experience in a related field, healthcare, customer service, call center or insurance industry is required. Preference is for healthcare experience.


Primary Location US-Texas-Temple

Job Type Standard

Shift Day Job

Organization Health - Hospital

Job Posting Jun 16, 2017, 2:20:50 PM

Req ID: 17015853