Citi Operational Risk Analyst 4 in Tampa, Florida

  • Primary Location: United States,Florida,Tampa

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17047175


About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Job Summary:

The Institutional Clients Group (ICG)Third Party Controls team provides end-to-end management and governance of third party risk for Citi’s ICG sector. The Global ICG Supplier/TP Risk analyst will assist the Global Third Party Officer for Private Bank O&T and GTRS by providing TPRM reporting, data completeness/integrity assessments and analytical support to leadership within Third Party Risk Management and the ICG leadership. This role supports the key program goals of:

  • Focusing appropriate attention on third parties posing highest risk.

  • Improving senior management’s visibility into all risks from the use of third parties.

  • Leveraging holistic third party risk reporting as another tool in the management of third party performance.

  • Changing outsourcing behavior to reduce risk as supplier risk approaches defined trigger levels.

  • The geographic scope will encompass all Regions for ICG (North America, Latin America, Asia Pacific, EMEA, Japan and Mexico).

Key Responsibilities:

  • Facilitate Governance and Line of Business meetings with Regional Business Leads and Business Supplier Relationship Managers (covering Enterprise communications, review of portfolio, audits, Citi supplier due diligence etc.) to review due diligence issues to ensure compliance to Third Party polices.

  • Manage the Global CPB O&T Third Party Management Program for the CPB O&T supplier portfolio

  • Liaise with ICG Risk Control and Enterprise Supply Chain to drive program and individual projects forward within CPB O&T

  • Maintain data integrity through recurring reviews and manage updates of Third Party Relationship Records

  • Perform issue escalation to CPB O&T Management chain

  • Oversight of supplier performance, Annual Due Diligence of TPISAs , Third Party Risk Assessment Process, TP Training, and other Citi Enterprise Requirements

  • Adherence to Third Party Management Policy & Standards

  • Conduct all due diligence items for high risk relationships (Exit Strategies , Performance Assessments, CoB coordination, Etc.)

  • Assist with enhancement of the comprehensive supplier risk management analysis and reporting functions, with focus on analysis of key supplier risks, to include emerging risks, recommendations for process and control improvements.

  • Assist in identifying relationships and process implementation for Third Party Suppliers currently managed outside of the Third Party Management policy.

  • Assist with creation and implementation of Data Control initiatives such as TPM CASP Gatekeeper functions.

  • Assist with development and implementation of a monitoring process for Unapproved Spend, MCS and Performance Monitoring.

  • Assist with the development of a comprehensive supplier risk management reports as appropriate to include enterprise, sector and LOB KRI’s, thresholds and control status. Work closely with ICG Controls/MCA team to leverage and coordinate reporting approach.

  • Supports regulatory / audit readiness and supports exam management as directed.

  • Participate in other initiatives and / or projects as assigned.


Knowledge and Experience:

  • Undergraduate degree in related field preferred.

  • 4+ years’ experience in financial services risk management in one or more of the following risk disciplines: technology or information security risk, business continuity, operational risk, supplier risk, audit or controls.

  • Broad knowledge of financial services risk management required. Understanding of supplier or third party risk impact in a financial services company and consumer banking industry regulatory requirements is preferred.

  • Broad knowledge in Quality Assurance, Monitoring and Testing disciplines.

  • Broad knowledge in outsourcing, sourcing, and supplier management.

  • Knowledge and proficiency in managing Third Party contracts and legal terminology.

  • Knowledge and proficiency in Citi’s Third Party Management tools such as CASP, eSourcing, P2P and BAW preferred.


  • Demonstrated ability to manage a diverse portfolio of supplier relationships including but not limited to Software, ITO, BPO, and specialized finance services and product suppliers

  • Demonstrated ability to perform audits or assessments related to risk management and controls and to analyze results to identify opportunities for improvement. Direct supplier/third party assessments experience a plus.

  • Demonstrated ability to produce executive management reports on current operating practices, risks or controls.

  • Able to develop and implement risk management strategies and plans based on generally accepted standards.

  • A confident, dynamic individual capable of defining, building, and managing strong partnerships across technology and business organizations in a constantly evolving environment.

  • Customer-oriented, resourceful and enthusiastic; Works well independently and under pressure; willing to take personal responsibility and accountability.

  • Strong PC and data manipulation skills required (e.g. MS Excel, Word, Access and PowerPoint). Preferred emphasis on MS Excel and PowerPoint.