Citi MIS/Reporting Analyst-AML Operations Metrics in Tampa, Florida

  • Primary Location: United States,Florida,Tampa

  • Education: High School Diploma/GED

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17051101


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

AML Americas MIS/Reporting is a highly specialized position. As such, this position is responsible for serving as the Subject Matter Expert (SME) for Operational reporting internally and externally. The position requires a high degree of independent discretion, must possess professional appearance/demeanor, persuasive communication and critical thinking skills. The role is responsible for developing, evaluating, recommending, and maintaining all AML Americas Operations Reports. In addition, assist in developing and providing solutions for workflow, productivity, and audit (internal & external) requirements and requests regarding Operations reports.

  • Support and function as a Subject Matter Expert for AML Americas Operational Metrics

  • Analyze all Operational Metrics including:

  • MIS data utilized for Operational Reporting

  • Ongoing review of actual productivity and forecast modeling

  • All relevant Operations reporting

  • Compile, maintain, and distribute AML Americas management reporting including:

  • Daily Reporting – compile and report all work coming in and completed

  • Weekly Reporting – compilation of above Daily Report covering each calendar week of work

  • Monthly Reporting – Monthly Report package compilation of Daily Report covering every calendar month for each line of business in multiple formats

  • Develop consistent Global reporting methodology to solution, standardize, and automate all Global reports (MicroStrategy, Qlikview, Business Objects, etc.)

  • Validate accuracy of data to identify any possible issues or concerns

  • Ongoing enhancement of Metrics in order to mitigate money laundering risks to Citi

  • Utilize BI tools and assist in new product migrations to automate recurring reports

  • Develop consistent reporting methodology with Senior Management to solution, standardize, and automate all Global reports

  • Strong management ability with experience in formulating Global reporting policy, driving standards, and efficiency


  • 2-5 years experience in metrics reporting preferred

  • Experience with modeling and workflow design

  • Promote quality, accuracy, and accountability

  • Ability to build trusted relationships with stakeholders and all levels of management

  • Expert knowledge of MS Office Suite products - Excel/Access

  • Visual Basic and SQL knowledge a plus, but not required

  • Excellent metrics and analytical skills

  • Self motivated, dynamic team player assisting metrics team to strengthen Global reporting

  • Ability to be agile in a fluid, fast pace and complex work environment

  • Knowledge of Citi systems and processes

  • Perform under minimum supervision

  • Bachelor's degree or equivalent experience