National Grid Project Manager – Revenue Cycle Management (RCM) Operational Excellence (Analyst/Senior/Lead) in Syracuse, New York

*About the Position*:

As a Project Manager in RCM (Revenue Cycle Management) Operational Excellence, you will manage high-priority Finance projects on-time and on-budget through directing all activities associated with an individual project in accordance with the established policies, procedures, and requirements of the project team. The Project Manager will proactively monitor projects throughout the project life cycle from inception to completion. This individual will play a significant role within the department as a day-to-day project manager to drive consistency of managing and governing projects across the portfolio. The Project Manager has responsibility to ensure the promised benefits are achieved and aligned with on our Meter to Cash end to end process (e.g. Account Initiation, Billing, Payment Processing, Credit & Collections, etc) and support the Revenue Cycle Management Strategy leadership team.

_Position Responsibilities (including but not limited to):_

Assist with pre-project preparations, including:

  • Project scoping, planning, and costs and benefits estimation.

  • Project Design and Planning workshops. Support the Project Owner in the development of Project Initiation Forms, Project Charter and Business Cases.

  • Provide oversight on the Statement of Work (SOW) created by external vendors.

  • Identify and prepare resourcing plans (external/internal).

Manage day-to-day operational aspects of one or more projects, including:

  • Development of high-level project plans and budgets.

  • Establishment of milestones and deliverables for assigned projects.

  • Management and execution of project plans.

  • Direction and facilitation of all project meetings, including status meetings.

  • Preparation and maintenance of actions/issues log to be reviewed during regular project meetings.

  • Communication of relevant project status and issue information to the project stakeholders, and leadership team

  • Work to minimize risk and exposure on projects.

  • Track project outcomes to measure benefits realization.

  • Provide oversight in creating project status presentations for Finance leadership.

Execute Project Change Management duties:

  • Prepare all change orders and report changes to Portfolio Manager.

  • Revise project objectives and deliverables as appropriate to meet changing needs and requirements. - Execute project close activities accurately and timely

  • Ensure that all project documents are complete, current and stored appropriately.

  • Provide lessons learned.

Provide leadership to project team and be a steward of the PMO, including:

o Communicate all, including difficult/sensitive information in a timely manner.

o Inspire others to attain goals and pursue excellence.

o Identify opportunities for improvement; make constructive suggestions for change.

o Assist in improving PMO policies and procedures.

_Knowledge & Experience Required:_

  • Project Management Professional (PMP) Certification is preferred.

  • Strong in Microsoft Project

  • Both a strong technology and business acumen are required.

  • Ability to handle multiple projects simultaneously.

  • Ability to work and challenge all levels of management including the Finance leadership team.

  • Ability to foster and build a collaborative working relationship with various stakeholders.

  • Strong organizational, analytical, and communication skills are required.

  • Proficient in Microsoft Office product suite, particularly with Project, Excel, and PowerPoint.

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Business Process Excellence

Organization: *Business Process Excellence

Title: Project Manager – Revenue Cycle Management (RCM) Operational Excellence (Analyst/Senior/Lead)

Location: NY-Syracuse

Requisition ID: 20172043