Cepheid Global Distribution Operations Manager in Sunnyvale, California

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Responsible within the Global Logistics organization for providing Order Fulfillment decision making support to key senior leaders within the company involved with revenue generation and recognition. This position will act as a central point of contact within the Global Logistics team and will coordinate and provide direction throughout the finished goods and Sales Transfer Order (STO) processes. The position will be involved with Sales, Marketing, Service, Planning, Finance, Logistics and the functions within Business Operations, to ensure that orders are properly prioritized, handled efficiently, cost effectively and on time from all global Cepheid shipping locations.


  • Assure timely product delivery in accordance with external and internal customer requirements while aligning with manufacturing capabilities and product availability.

  • Primary deliverables will be to meet internal KPI of On Time Delivery (OTD) and to ensure the Logistics role in monthly and quarterly revenue recognition is never a cause for missing targets.

  • Make go / no-go decisions based on gathering timely order, planning and shipping data

  • Collaborate with multiple business groups with the goal of developing and effectively communicating plans that will ensure optimal revenue recognition,

  • Act as Logistics’ liaison to Sales, Customer Service and Order Management globally

  • Monitor daily finished goods production and create clear and timely reports to be available to WH fulfillment teams

  • Foster and maintain strong working relationships with internal and external business partners to expedite the review and approval process for non-conforming deals

  • Identify operational inefficiencies and make recommendations for cross functional process improvements.

  • Provide order fulfillment updates for senior executives from Finance, Sales, Customer Service and Operations for month, quarter and year end closing activities.

  • Create and provide weekly shipment reporting (focused on future and active orders) to Sr. Director of Global Logistics

  • Responsible for providing communications and clear direction to Cepheid’s global satellite distribution hubs

  • Understand and follow SOPs to ensure adherence to SOX requirements and procedures set forth in ISO regulations.

Required Skills:

  • Ability to prioritize workload effectively

  • Ability to lead and set the tone at meetings with a focus on gaining agreement to your original suggestions and how best to move forward.

  • Ability to build a collaborative work relationship with different groups within the organization.

  • Excellent oral, written and analytical skills

  • Minimum 10 years of experience within a global logistics team with a strong preference for direct experience within Customer Service and Sales Operations teams.

  • Ability to contribute as an individual with minimum supervision while demonstrating strong partner and teamwork skills.

  • 4 year Bachelor’s degree

Preferred Qualifications:

  • Experience with SAP and SAP reporting tools

  • French as a 2nd Language a plus

  • High level of skill with MS Word, MS PowerPoint, MS Excel

  • Report creation and Data analysis

Cepheid is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Over a decade ago, Cepheid set the standard for innovation in automated molecular diagnostics with our first system and we’ve never looked back. And now, even with the largest installed base of any molecular platform, Cepheid is constantly innovating and evolving our capabilities. Our technology has been heralded as game-changing by healthcare leaders world-wide. We envision a better way for clinical institutions of any size, from small medical clinics to high-volume reference laboratories and major hospitals, to access the power of molecular diagnostics. Our GeneXpert® System delivers fast, scalable, and accurate diagnostic results while our expanding Xpert® test menu spans multiple clinical applications such as healthcare-associated infections, sexual health, critical infectious disease, virology, and oncology. Make a difference in healthcare and join us on this mission! For more details, please visit us at www.cepheid.com at http://www.cepheid.com/us/ .