Lumeris Operations Coordinator in St. Louis, Missouri

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Operations Coordinator

Position Summary:

The Operations Coordinator position is responsible for consistent excellence in facilities care, including operational support, security administration, and building maintenance. In addition, the incumbent will act as the liaison for vendors and internal stakeholders. The position will assist in office reorganizations, as well as management of the printer fleet. Critical to the success of the position is a strong customer service orientation and the ability to effectively multi-task.

Job Description:

Role and Responsibility

  • Responsible for answering, monitoring, and closing office work orders and tickets in a timely manner

  • Assist in onboarding process by providing new hires with badges, equipment, etc.

  • Perform building maintenance (construction of cubicles, repairing office furniture, lock replacement, or any other building-related items)

  • Maintain printer fleet – toner inventory and toner replacement, troubleshoot minor repairs, and dispatch engineers, when necessary

  • Process merchant supply orders and helps stock office and paper supplies

  • Maintain internal security system in terms of proficiency

  • Create, distribute and collect temporary badges for guests and employees prior to arrival

  • Responsible for shipping requirements, distribution of incoming mail, and preparation of outgoing mail for pickup

  • Manage minor office reorganizations and workstation space planning

  • Maintain inventory and upkeep of office kitchenette areas and conference rooms

  • Purchase and transport goods to and from local businesses as needed

  • Provide temporary coverage of the reception desk

  • Responsible for scheduling installation and subcontracted activities on projects or services installed

  • Assist with event setup and management

  • Perform light housekeeping and cleaning as needed

  • Conduct comprehensive building inspections (site walks) and actively search areas for improvement and make recommendations where appropriate.

  • Perform special projects as assigned

Experience, Qualifications and Education

  • 2+ years of previous operations experience

  • High school diploma required

  • Special eye for detail and a knack for creative problem solving

  • Recommend process improvements to drive scalability and cost reduction in a quickly growing organization

  • Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner

  • Proven ability to exercise sound judgment in a fast-paced, dynamic work environment

  • Must be able to perform physical activities including but not limited to lifting (50-80 lbs.), climbing, stooping, kneeling, and crouching

  • Proficiency with Microsoft Office

  • Excellent verbal and written communication skills along with strong interpersonal skills

  • Positive attitude coupled with dependability and reliability

  • Basic skills in the use of hand tools and power tools

  • Ability to multitask, organize, and prioritized


In addition to competitive salaries, challenging work assignments, and developmental opportunities, Lumeris offers employees a comprehensive benefits package to include medical, dental, vision, life insurance, short-term and long-term disability, paid time off (PTO), matching 401K, and tuition assistance.

For more information on Lumeris careers and to apply for positions, please check out our web site:

Lumeris is an EEO/AA employer M/F/V/D.

To stay connected with exciting news and the latest job opportunities from Lumeris, follow us on Twitter: @LumerisJobs.


St. Louis, MO

Time Type:

Full time


1 - FT

Join Our Growing Team!

Lumeris™ serves as a long-term operating partner for organizations that are committed to the transition from volume- to value-based care and delivering extraordinary clinical and financial outcomes. Lumeris enables clients to profitably achieve greater results through proven playbooks based on collaboration, transparent data and innovative engagement methodologies. Lumeris offers comprehensive services for managing all types of populations, including launching new Medicare Advantage Health Plans, Commercial and Government Health Plan Optimization and Multi-Payer, Multi-Population Health Services Organizations (PHSOs) for provider organizations. Currently, Lumeris is engaged with health systems, provider alliances and payers representing tens of millions of lives moving to value-based care.

Over the past five years, we have tripled in size to more than 800 employees and built the only solution on the market with proven results. Case in point, Essence Healthcare, a long-standing Lumeris client, has earned a 4.5-Star rating or higher for six straight years for the quality of services it provides to its Medicare Advantage (MA) members from the Centers for Medicare and Medicaid Services (CMS). Essence Healthcare has been leveraging Lumeris for more than a decade to operate its Medicare Advantage plans, which serve upward of 60,000 Medicare beneficiaries in various counties throughout Missouri and southern Illinois.

In early 2016, Lumeris was named the Best in KLAS value-based care managed services provider in the area of client-reported impact on the Triple Aim by KLAS Research. As the industry’s most reliable and effective partner for developing population health management solutions, our success is driving tremendous growth in our company. Join us today in making a real difference in how healthcare is delivered!

Why Join Lumeris?

At Lumeris you will be part of team that is focused on solving a national healthcare problem. And you will have the ability to contribute while working for a purpose. Our environment is fast-paced and change-oriented and is focused on growth and employee engagement. At Lumeris we believe talent is utilized best when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.