ZIEGLER INC Branch Operations Manager in SIOUX CITY, Iowa

Branch Operations ManagerAll times are in Central Daylight Time.Job ID2017-5371LocationUS-IA-Sioux CityPosted Date8/9/2017CategoryManagementShift1stTravel %1-10%Driving PositionUnsureSigning Bonus.. Job DescriptionJoin one of the most successful Caterpillar dealers in the country! Established in 1914, Ziegler Cat has a long-standing reputation as a choice destination for people seeking rewarding, stable careers. Ziegler Cat has an opening for a Branch Operations Manager in Sioux City. The Branch Operations Manager leads the branch service department to ensure an efficient and profitable operation to support branch and corporate objectives. The ideal candidate will be someone who is passionate about developing and leading a successful team of employees, building the branch's profitability, and creating exceptional customer relationships that continue to keep Ziegler Cat the dealer of choice.Responsibilities:Ensure the highest level of customer satisfaction through establishing a culture of professionalism, open interactive team communication, and a focus on acting with a sense of urgency for our customersCreate annual business plan and budget to promote machine sales, parts and service, safety, and teamworkProduce a weekly report on branch activitiesDevelop and manage employees' growth through mentoring and training, and help recruit and hire additional branch personnelMaintain the branch facility while reinforcing established Practices and Procedures to Ziegler standardsImplement and maintain procedures to meet customer's expectations for after-hours parts and servicePromote a safe and clean work environmentIdentify opportunities for improvements, cost savings and ultimately drive branch profitabilityQualifications:2-year college degree required; 4-year college degree preferred5+ yrs. experience in related field, preferably Construction or Agriculture Equipment2+ years of hands-on service experience (technician, customer service, etc.)2+ years previous management or supervisory experience preferredStrong communication skills; able to communicate effectively across all levels of staff as well as with customersExceptional leadership, conflict resolution, and negotiating skillsIndependent thinker and resourceful; sound decision-making skills and thrives under pressureOutstanding customer service skills and superior level of professionalismPrevious budgetary responsibilities a plusHigh level of honesty & integrityMinimum physical requirements:Push/pull up to 5 lbsLift up to 30 lbsWhat We Can Offer You:Health, Vision, and Dental Insurance401(k) with matchDisability & Life InsurancePaid Holidays & Personal Time OffWellness programsAdvancement opportunitiesTrainingSafe, clean, and friendly work environmentWhy Ziegler?Join a company with a 100-year reputation as a choice destination for people seeking rewarding, stable careers.Ziegler is one of the largest and most successful Caterpillar dealers in the United States. Beyond clean, friendly work environments and state-of the-art equipment, tooling, and machinery, we offer a comprehensive package of benefits covering all the essentials of health, wellness, and financial planning - making life and work more enjoyable and rewarding. Our employees also gain experience respected throughout the industry and access to training and support to advance and achieve professional goals.Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.For more information about your equal employment opportunity rights and protections, click here and here.For information abo