Wyndham Worldwide Greeter, CMP Operations in Sevierville, Tennessee

Greeter, CMP Operations

Description

The primary purpose of this position is to solicit prospective guests in hotel lobbies, booths, or other designated locations in the Sevierville, Tn area while providing a concierge service. Approaching guests with intent to invite and register them to attend a Vacation Ownership Presentation in an efficient manner.

Solicit individuals to preview a Vacation Ownership Presentation while making it an interesting and appealing lifetime opportunity in order to register as many qualified guests as possible.

Represent Wyndham in a professional manner while conforming to our corporate culture and ensuring site performance objectives are maximized.

Hourly plus commissions.

Other compensation includes health, dental, vision, prescription and life insurance. 401(k), tuition assistance, career development, employee discounts, and many more.

Qualifications

Qualifications

Ability to greet potential guests in various marketing locations.

Ability to communicate in a positive and enthusiastic manner.

Provide exceptional customer service.

Receive guest requests and ensure that appropriate actions have been taken.

Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.

Ability to work as a team play with minimal supervision.

Communicate with other departments as needed via telephone

Develop broad knowledge of company procedures, products and services.

Education and Experience

High School diploma or equivalent.

Basic office skills including basic math and cash handling procedures.

Must maintain a professional appearance and a cordial attitude towards all guests and staff.

Be able to handle stress of high customer demand in a hospitality environment.

Must be people oriented and able to work independently or with others as needed.

WVO is a drug-free workplace and requires a background check prior to employment.

Job: Marketing

Primary Location: United States of America-Tennessee-Sevierville

Employee Status: Regular

Schedule: Full-time

Organization: WVO - Sales-Marketing

Job Posting: Jul 21, 2017, 8:58:44 AM

Requisition ID: 1711414