Amazon.com Global Accounts Sales Operations Lead in Seattle, Washington

Amazon Web Services, Inc. ("AWS") is looking for a Global Accounts Operations Lead to collaborate with operations teams globally to continuously evolve forecasting models, analyze historic results, and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. This will include working with the Head of Global Accounts Operations and leadership team to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

The Global Accounts Operations Lead will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers. This position will also support the administration and execution of the team’s targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the Business to increase its effectiveness in driving desired results.

The successful candidate must be able to roll-up his/her sleeves, and work directly with the models/data.We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business and influence decision-making. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for their customers to other internal parties. Active collaboration with leadership in AWS Data Warehouse/Business Intelligence, Sales, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to the effective execution of the responsibilities. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Responsibilities:

  • Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions across Global Accounts

  • Support initiatives across the Operations group and be an active participant on this team

  • Working with Global Accounts leadership on annual goals, budgeting and ongoing forecasting processes.

  • Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding Business Development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.

  • Support the modeling and development of recommendations for global coverage models and the operational framework that supports them.

  • Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for Analytics.

  • Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field

  • Experience in an Operations, Management Consulting or Finance Analyst/Manager capacity, or other related fields

  • Experience using systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

  • 5+ yrs with Excel and Data query tools

  • MBA or other relevant advanced degree

  • Experience working within a high-growth, technology company would be highly beneficial

  • Successfully operate in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

  • Strong written and verbal communication skills, with a track record of presenting to senior management

  • Strong business-process design experience

  • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

AMZR Req ID: 551152

External Company URL: www.amazon.com