CVS Health Pharmacy Network Operations Advisor in Scottsdale, Arizona

Position Summary:

Exciting opportunity to be directly responsible for managing business with CVS Caremark pharmacy and provider networks. The Performance Network Advisor will be responsible for the oversight and administration of program workflow management: monitor and regulate volumes and finances based on client, program, and contractual goals as well as guarantees. The Performance Advisor will also participate and own areas in the development, coordination, and implementation of the day to day operations and forecasting collection, review and analysis of department data and reporting, find root cause to ensure quality, compliance, and efficiencies within operational processes. The Performance Network Advisor develops internal and external relationships and engages regularly with internal business partners across CVS Caremark such as Product, Finance, etc. The Advisor will d evelop and maintain quality assurance protocol to eliminate missed client guarantees and potential adverse impacts such as financial penalties, and client retention

This position is part of a high-performance group that is supportive of fellow team members. Outstanding communication skills are beneficial for success.

Required Qualifications:

5 years of PBM or related industry experience.

Preferred Qualifications:

Previous experience in Clinical Operations; Pharmacy Advisor/MTM; Network Services

Previous Retail Experience

Strong research, analytical and problem-solving capabilities; recommend solutions, and pull together appropriate stakeholders to find solutions

Direct project activities of a cross functional team, timeliness of completion and follow-up documentation

Proven ability to successfully manage multiple projects simultaneously.

Proactive work ethic, self-starter, independent thinker who can take initiative

Demonstrated proficiency in documenting and writing of policies and procedures.

Must be computer literate and have excellent skills in basic Office application (Microsoft Office - Excel, Word, Power Point)

Knowledge of Access, Visio and SAS preferable

General understanding of Medicare Part D regulatory, contractual and accreditation standards

Ideal candidate is technically savvy with analytical experience


Bachelor's Degree or equivalent combination of education and experience.

Business Overview:

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health at

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: