Amazon.com SR. Display NPI Operations Program Manager in San Jose, California

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. We have worked to produce best-selling Kindle e-readers and tablets, as well as new inventions like Fire TV and Echo Show. What will you help us create?

Work hard. Have fun. Make history.

The Role:

The Senior Display Operations Program Manager (NPI OPM) – Display & Touch for the New Product Introduction team integrates Amazon’s innovative Display and Touch solutions into the core product teams on time, with superior product quality and maximum customer availability.

Display/Touch NPI OPMs are pivotal to the fast-paced development and launch of Amazon’s products. A successful Display & Touch Program Manager is a natural leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.

Furthermore, this individual is the team leader within Operations and primary Operations interface to the core product development team and other functional organizations within Amazon for all Display and Touch related issues.

Overall mission is a successful product launch defined by meeting schedule, availability, cost targets and customer experience goals. In this role, you will:

  • Lead the Display and Touch cross-functional operations teams, including Operations Engineering, Commodity Management, Supply Chain, Quality and Materials teams

  • Lead and drive Display and Touch OEM suppliers

  • Act as the primary leader and point of contact for all Display and touch related issues

  • Partner closely with Design Engineering and Operations Technical Teams to assess and drive all program risks

  • Plan and drive execution of all Engineering development builds through to initial ramp

  • Engage early in the NPI development process and carry through to volume production

  • Manage all project related communications, including project status and escalations to Senior and Executive staff teams

  • 20% international travel

  • Bachelor’s degree in Engineering or equivalent field

  • 7+ years of experience managing OEM suppliers in a product team environment

  • Masters or higher in an Engineering field

  • Experience with LCD, e-Ink and/or Touch technology and/or suppliers

  • Experience working with global partners

  • Excellent oral and written communication skills

    Lab126 is part of the Amazon.com, Inc. group of companies and is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

AMZR Req ID: 553843

External Company URL: www.amazon.com