Compass Group, North America VICE PRESIDENT OF OPERATIONS in San Francisco, California
VICE PRESIDENT OF OPERATIONS 8/10/17California-San Francisco
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Job ID: LCB08091779501Great People. Real Opportunities.Description:
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Vice President of Operations
Reports to: Regional Vice President, Eurest
AnExciting Leadership Opportunityto provide overall direction and guidance to business operations with the objective of maximizing growth and profitability. Plans and directs operations within the business to support the Key Performance Indicators. Plans objectives and ensures management is in compliance with corporate, regional and financial goals.
A Progressive Leaderwho creates a positive work environment that values its employees and their training and professional development and promotes teamwork; and supervises all direct reports and through the chain of command all their reports.
AnExecutive Management Team Memberresponsible for managing client relationships across multiple sectors and clients. Duties will include the management and leadership of multiple foodservice operations with annual revenue in excess of 30 million dollars.
What Will You Do?
Participates in strategic planning meetings to develop objectives of the assigned contract.
Develops, recommends and implements policies and procedures of the contract to ensure maximum income from existing accounts.
Acquires profitable new business and expands existing business within the assigned geographic area. Participates in the sales process for the acquisition of new business. Coordinates the development of proposals and contracts. Prepares and conducts presentations to prospective clients.
Prepares agendas and conducts training sessions and presentations on issues regarding quality, safety and human resources.
Develops and maintains annual budget for the assigned contract. Monitors financial reports of the contract to ensure budgetary compliance with Contract, Regional and Corporate goals.
Visits units regularly to inspect unit operations to ensure contract compliance.
Interfaces with existing clients in multiple sectors to maintain client satisfaction and account retention.
Conducts appropriate annual and semi-annual performance evaluations.
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline.
Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources.
Do You Have?
Strong organizational, problem-solving, and analytical skills
Proven ability to manage director level or above team members
Ability to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal skills
Ability to prepare reports and business correspondence
Excellent presentation skills
Ability to deal effectively with a diversity of individuals at all organizational levels
Ability to deal effectively with a diversity of clients and lines of business
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
A proven track record as an innovative and profit centered manager
A demonstrated ability to assess and grow: people, operations, equipment, and revenue
Experience with development and implementation of a service standard platform which can be customized and implemented throughout various business units at a 4 diamond / luxury quality level
Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
Ability to efficiently and accurately analyze current performance trends and identify leading indicators for future trends
Ability to remain engaged with the external culinary and foodservice community to bring forth current trends for adoption in our business
Proven industry contacts and relationships that can be leveraged in attracting talent into the organization
Bachelor’s degree in Business, Culinary, Hotel & Restaurant Management
Master Degree or MBA highly desirable
Proven ability to manage a team of six or more director level or above team members
Minimum of six (6) years experience in multi-unit foodservice management or hospitality operations
Experience managing multi-unit foodservice or similar type accounts
Experience with multi-unit hospitality management
Strong track record of driving client and customer satisfaction
Proven ability in developing and implementing new business models in the global foodservice market desired
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Excellent written and verbal communication skills
Proficient with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
ServSafe certified highly desirable
Must be able to successfully complete criminal background checks (State and Federal) and drug screenings
Extensive travel required in this position - Position is based in the West Coast area of the United States
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Eurest is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Career LevelExecutive (VP,SVP,EVP)SectorEurestAreas of InterestFoodservice - Business/Corporate DiningEducationBachelor's DegreeLocaleCalifornia-San FranciscoPreferred LanguageEnglish