CyberCoders IT Operations Technician in San Francisco, California

IT Operations Technician IT Operations Technician - Skills Required - IT Support, Apple, DeployStudio, Munki, Puppet, RUBY, Google Apps Script, Shell, Python

If you are a IT Operations Technician with experience, please read on!

We help businesses accept payments from anyone, anywhere, and build new kinds of companies like Lyft or Kickstarter. Internally, we say our goal is to increase the GDP of the internet---we want to bring more businesses online worldwide. In everything we do, we put our users first. We work hard to build the cleanest, most robust APIs possible so that our users can focus on building great products. There's always something more we can do---we're constantly seeking out areas of our product we can improve.

What You Will Be Doing

  • Supporting our systems (Apple, Dropbox, Gmail, Slack, Bluejeans, Crestron, Lifesize etc.)

  • Helping to maintain a physical inventory of IT hardware (computers, peripherals, and accessories)

  • Supporting live and streaming video events, record and archive events as needed

  • Supporting and maintaining AV systems globally

  • Proactively identifying and addressing technical issues across the company

  • Assisting with IT onboarding and training curriculum

  • Designing, updating, and maintaining IT documentation

  • Providing evening (10am-7pm) IT support

What You Need for this Position

  • 2-5 years of experience providing IT Support

  • Experience supporting AV equipment and events

  • Possess expert knowledge of Apple systems and software (Apple Certified)

  • Possess working scripting knowledge (ex: Ruby, Google Apps Script, Shell, Python)

  • Possess working knowledge of imaging/endpoint management tools (DeployStudio, Munki, Puppet)

  • Able to independently manage and prioritize workload

  • Be empathetic, humble, and possess a strong focus on customer service

  • Possess outstanding interpersonal and communication skills

What's In It for You

  • Competitive base salary

  • 10% bonus

  • 401k, PTO, and excellent benefits

  • Fun work environment and career growth

So, if you are a IT Operations Technician with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT Operations Technician CA-San Francisco GC3-1379813