Andersen Windows and Doors Operations Manager II in Roseville, Minnesota
PURPOSE: Manages the post –sale operations to assure delivery of outstanding service and quality throughout all phases of the process
Manages the service processes within the branch to assure that standards are consistently upheld, while delivering high level of HOS.
Manages service capacity to assure levels are sufficient to meet branch demands and allow for growth.
Manage processes that support sales order entry to ensure accuracy of order entry and perform quality verification steps to minimize quality issues.
Development and implementation of lean processes within operations to insure continuous improvement. Support new and developing operations in establishing best “back of the house processes.
Responsible for supply chain functions within the branch including shipping, receiving and purchasing. Including utilization of corporate purchased programs and utilization of individual vendors when necessary to quality and cost containment.
Manage the accounts receivable and payable functions to ensure payables are processed in a timely manner, manage subcontractor payments, proper close-out of jobs and manual check requests.
Participate as a part of the branch leadership team in achieving annual operating goals and general leadership of the branch
Responsible for leading branch functions to support compliance and safety to include; permitting, environmental reporting, and safety program
QUALIFICATION AND SKILL REQUIREMENTS:
- Four year degree or an equivalent combination of education and experience.
3 to 5 years of proven management experience
Knowledge of operation processes/IT systems
Understanding of installation processes and requirements
Lean process skills
Strong communication skills
Strong problem solving and customer resolution skills
Job: Installation/Field Service
Primary Location: United States-MN-Roseville
Organization: Renewal by Andersen Corp.
Job Posting: Aug 10, 2017, 1:43:17 PM
Unposting Date: Ongoing
Req ID: 21874