Bealls, Inc. Operations Manager - Bealls Department Stores in Rockledge, Florida
Function: To coach and develop teams to create an environment that consistently improves the customer experience through planning, directing and coordinating the operations of the store.
Reports to Store Manager.
Extensive interaction with customers, associates and management team.
Some interaction with vendors and Corporate visitors.
Essential Duties and Responsibilities:
In partnership with Store Manager, actively participate in the talent selection process for direct reports including office associates, Shoe Lead, Dock Lead (if applicable), receiving team, fulfillment team and front end associates.
Facilitate focused training on operational disciplines including expense control, housekeeping, maintenance, freight processing, fulfillment, Shoe department operations, office operations and front end & checkout.
Partner with Store Manager and Regional Manager of Operations on the development of store specific plans to process freight from truck to sales floor.
Apply, identify and share Best Practices in store.
Develop entrepreneurial ideas and take appropriate risks while developing Best Practices to improve efficiencies.
Continually teach, develop and empower in-store staff.
Effectively communicate team feedback to the Store Manager and Regional Manager of Operations.
Receiving and processing from truck to stock racks (rolling racks, carts, etc.)
RTV’s, damage processing
Transfers - shipping
Receiving Associates - supervision and review
Facilities & Systems Maintenance
Storewide maintenance including sales floor and fitting room cleanliness
In-Store Order Fulfillment
Payroll and Expense control management (supplies, utilities, etc.)
Ensure full compliance of the following:
All operational procedures and paperwork
Laws, Company policies and regulations
Utilize weekly sales reports to track, analyze and communicate business results and determine strategies to maximize Shoe sales.
Communicate Shoe merchandise opportunities, assortment needs, product performance observations and feedback to Store Manager, Store Merchandise Manager, District Manager, Regional Manager of Operations and Regional Manager of Merchandising.
Communicate operational opportunities and needs to Store Manager, District Manager, and Regional Manager of Operations.
Partner with Store Manager, District Manager and Regional Manager of Operations to manage assigned Store’s supplies and other needs/equipment.
Maintain current awareness and knowledge of the competition and industry.
Utilize data to identify opportunities and drive improvement of operations processes.
Minimum of three years of operations/retail management experience with a two year college degree or equivalent upper-level retail management experience.
Ability to work well with all levels of management, build partnerships and influence teams.
Highly organized and ability to adapt to quickly changing priorities.
Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently.
Excellent written and verbal communication skills.
Strong negotiation skills.
Proven ability to conduct effective Store walk-through's with Executive Leadership
Demonstrates entrepreneurial, strategic, and analytical skills
Schedule flexibility to include evenings and weekends to meet demands of the business.
Must have a valid Florida Driver's License.
Ability to travel based on business need.
Requisition ID: 2016-8326
External Company Name: Bealls, Inc.
External Company URL: https://www.beallsinc.com/