Virginia State Government 60092 - Operations Specialist in Richmond, Virginia

Position Information
Job Description

The Operations Specialist position will be responsible for providing administrative and operational support to the Virginia Veteran and Family Support Director and Operations Manager. The Operations Specialist will operate in a detailed, fast paced, deadline-oriented environment and will be a key member of the Virginia Veteran and Family Support team. This position will report directly to the Operations Manager and provide assistance with the daily operational processes to support optimal program efficiency.

The Operations Specialist will serve as the first point of contact for veterans, family members, public/private agencies and organizations, department employees, and members of the public whom are seeking services from the Virginia Veteran and Family Support program. Interactions will be by telephone, written correspondence, email, or in person. This position may require some overnight travel.

Minimum Qualifications

Knowledge and/or familiarity with military services, culture, transition, and supportive service needs. Ability to follow detailed instructions with accuracy. Ability to independently move assigned projects forward and complete within designated time frame. Excellent oral and written communication skills required. Excellent customer service skills required. Excellent organizational skills required. Excellent database skills required to include data collection, tracking, storage, and retrieval. Excellent computer skills in Microsoft Office Suite to include Word, PowerPoint, Excel, Outlook, and Access required. Knowledge of Adobe required. Valid driver’s license required.

Preferred Qualifications

Veteran specific experience and/or education in health care, behavioral health care, and/or human services preferred.

Special Requirements

The Commonwealth does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Selected candidate MUST pass a criminal background check.

Special Instructions to Applicants

For consideration for this position, candidates MUST apply online at Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities. Resumes are encouraged but do not substitute submittal for the online application. Please contact Human Resources if you need assistance.

Contact Information

Human Resources


804-786-0576 or 804-225-4185


101 N. 14th Street Richmond, VA 23139

Working Title: 60092 - Operations Specialist

Role Title: Admin and Office Spec III - 19013

Job Open Date: 10/13/2017

Job Close Date: 10/27/2017

Open Until Filled: No

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: $25,718-$40,000

Agency: Dept of Veterans Services (912)

Agency Website:

Location: Richmond (City) - 760

Position Number: 60092

Job Posting Number: 1030338

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1

Pay Band: 03