Archcare Switchboard Operator/Receptionist in Rhinebeck, New York

Greets and directs visitors, first ascertaining if they have an appointment and then by phoning department involved if appropriate. Maintains neat and presentable reception area.

Assists Residents by providing location information relating to activities, religious services, office locations, etc., Assists Residents to and from elevator at meal times when necessary.

Maintains an awareness of Residents in lobby area, who may be confused and who attempt to wander from Home. Alerts Nursing of such potential incidents. Maintains current listing of Resident’s names and room numbers at the desk.

Maintains an awareness of arrivals and departures of Executive Director , Doctors, Residents, (non-hospital absences), Volunteers, Staff and Salesmen. Has them log in and out in the appropriate log book; also anticipated return time of Admin, Key Lay Staff, Residents.

Informs appropriate department of any deliveries to front desk.

Connects incoming calls with person or office desired, paging if necessary, in accordance with outlined procedure. Takes and relays messages if callee not available. Checks “OUT” sheet to determine if party called is scheduled elsewhere.

Gives dialing instructions when necessary; obtains local numbers where they are not available to staff. Dials long distance and local calls as requested by Supervisor Department Heads or Administrator.

Seals outgoing mail and applies necessary postage. Sorts incoming mail and places in appropriate mail boxes.

Follows procedures established for the Switchboard/Receptionist in the Fire Safety Program.

Follows procedures established for the Switchboard/Receptionist in the Fire Safety Program.

Observes guidelines of HAZCOM program.

PLEASE NOTE:

You will be asked to work and be willing to work the following 3rd, 2nd , and 1st shifts along with weekends and Holidays. If following shift calls in sick you must call in for shift replacement.

PLEASE NOTE: Must be reliable and willing to come to work when called.

Must be able to deliver K-Tanks when requested, and reset boilers.

Must be proactive, have great customer service and work well with staff. Must be able to multi-task and work under pressure. Willing to work any shift including weekends and holidays. Days, Evenings and Nights.

ID: 2017-10298

Street: ArchCare at Ferncliff NH

Shift Start Time: 7am, and/or 3pm,

Shift End Time: 3pm and/or 11pm

External Company URL: http://www.archcare.org/