Hired by Matrix, Inc. Operations Associate in Portsmouth, New Hampshire

Operations Associate

Job Type:Contract

Job Location:Portsmouth

New Hampshire

Job Description:

Job Summary

  • Our Client, a 100 year old financial company, is seeking an Operations Associate possessing a bachelor’s or associate’s degree with 1-2 years of prior business/office experience.

  • Operations Associates should be extremely organized, detail-oriented, great at multitasking, exceptionally analytical, stupendous at problem solving, and able to excel in a fast-paced environment.

  • Flexible schedule is possible. Coverage in general will be needed on weekdays until 7:30pm and on Sat and Sun from 1-7pm. This could be like a staggered schedule among the team, not to exceed 40 hours in a week per team member. For example, there could be a rotating schedule in which someone works usual business hours on some days and perhaps 10:30am-7:30pm on other days. Also the schedule might allow for someone to replace a weekday with a weekend day.

  • This role is within the Contracts Administration Group assisting with an expected uptick in activity with Apple. The individual will be reviewing contracts and invoices. Soft skills are most important here - detail oriented and very organized. Candidates who manage their time very well. Training will be provided.


  • Make every customer experience remarkable through open lines of communication with customers and finance managers, and by supporting relationships with our partners

  • Be scrappy with file preparation, organization, and prioritization.

  • Crush obstacles by solving tough problems on challenging deals

  • Seek change by being the voice for our customers internally and procure and process equipment orders efficiently.

  • Invent solutions when auditing and proof reading documents and invoices.

  • Drive momentum for success by self-managing a monthly portfolio of 100 customers and keeping their transactions moving through identification and coordination of equipment delivery dates.

  • Be point blank when preventing fraud throughout the organization.

  • Give back to our customers in the form of exceptional customer service and proper delivery of funds and equipment.

  • Bring the passion all day, every day, by keeping detailed and organized notes in Salesforce regarding your communications with existing contacts.


In addition to embodying Direct Capital’s ten core values, you must also have the following skills to be successful in this role:


  • Bachelor’s Degree or Associate’s Degree with 1-2 years of prior business/office experience


  • Proficiency in Outlook, Excel and Word. Salesforce preferred.

  • Early adoption to change management

  • Exceptional analytical and problem solving abilities

  • Demonstrated initiative

  • Timely follow-through

  • Excellent oral and written communication skills

  • Thrive in a fast paced environment while continually maintaining a positive attitude and promoting teamwork across departments

Please submit your resume for consideration. Once submitted, feel free to contact Rahul at 630-580-0309 for additional information.

Approx. Duration: 6 months/Possible RTH

About Hired By Matrix

Hired by Matrix, Inc. is a full service staffing and recruiting company that enables Fortune 200 and mid-market companies nationwide to achieve their strategic goals. Founded 29 years ago by CEO Sharon Olzerowicz, Hired by Matrix distinguishes itself as an exceptionally reliable partner whose industry knowledge and continuous pursuit of excellence allows the company to deliver the caliber of professionals who become our clients' most important assets. Our responsiveness, tenacity and know-how apply to all service delivery channels, from corporate procurement executives and hiring managers to Managed Service Providers (MSPs).

We recruit for a variety of job types including IT, Finance and Accounting, Administrative, Marketing, Clinical/Scientific & Human Resources. Our team of expert account managers along with our recruiters who specialize in a range of capabilities and niche disciplines, collaborate closely with our clients to understand their needs, corporate requirements and company cultures. Using this information, our teams build robust, fully customized pipelines of highly-qualified contract professionals that we manage, motivate and monitor throughout the life of the assignment resulting in successful matches, long contracts and repeat business.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.

Equal Opportunity EmployerWBENC CertifiedWOSB Certified

CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.