Vector Security Dispatch Operator - 11AM to 11PM - DISPA01907-00001 in Plymouth Meeting, Pennsylvania

Dispatch Operator - 11AM to 11PM - DISPA01907-00001 DESCRIPTION/RESPONSIBILITIES: Join an Industry Leader in Electronic Security and Automation DO YOU HAVE THE SKILLS NEEDED TO WORK IN A NATIONWIDE QUALITY ORGANIZATION? You may recognize VECTOR SECURITY as the best-rated home alarm and security systems provider by Consumer Affairs, as well as the 5th largest Security Company in the U.S. The position is located in the Plymouth Meeting, PA Central Station. We have the 11AM to 11PM shift available for our dispatch operator position. If you have at least one year customer service experience and have * Provided excellent Customer Service via phone * Practiced Ambassador-Class Customer Service * Taken charge of ensuring your Customers are satisfied * Reliable work history * Conducted yourself professionally in all communications * Demonstrated empathetic control during stressful situations * Impressed others with your vocal quality and delivery * Demonstrated that you are articulate and responsible Then you may be the candidate we're looking for. In exchange, we offer you * Low- to mid- $30's annually * Paid training - Classroom Training hours 11AM to 7PM * Substantial sign-on bonus (after successfully completing 90-days' training) * Overtime built in to your schedule * Work 3 days one week, 4 days the next on a rotating schedule * Paid Holidays, if you have to work a holiday, pay is 2.5 times your hourly rate * Excellent medical and dental insurance (dental coverage is FREE for single coverage) * Prescription, vision, and wellness plans Along with competitive compensation and career advancement opportunities, we offer a comprehensive “Total Rewards” package. Qualifying employees receive: * Medical, dental, and vision coverage * Company paid life and AD&D insurance * Company paid short- and long-term disability * Voluntary benefit products * 401k retirement savings plan after just 60 days * Paid time off for vacation, sick and floating holidays * Tuition reimbursement * Employee Assistance Program (EAP) If you are excited about working in a stimulating environment with an expanding modern company, please apply NOW! Must have access to reliable transportation - no access to public transportation at Plymouth Meeting, PA office . Vector Security, Inc. is an Equal Opportunity Employer Vector Security is a Drug-Free Workplace Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Experience Required * 1 year(s): Customer service or call center experience Education Required * High School or better Licenses & Certifications Preferred * CSAA1 Skills Required * Communication * Organization * Typing / keyboard * Problem Solving * Listening * Interpersonal Skills * Customer service skills * Ability to work independently Behaviors Required * Team Player: Works well as a member of a group * Detail Oriented: Capable of carrying out a given task with all details necessary to get the