Golden Living Director of Hospice Operations (RN) in Pittsburgh, Pennsylvania
As a Hospice Operations Drctr Admin at AseraCare, we will count on you for the direction and business results of our healthcare facilities. As part of your responsibilities, you’ll oversee and lead various operations. You will promote an environment that fosters creative thinking, problem solving and empowerment and hire a qualified executive staff to assist in your efforts. All your hard work will help create a respectful and empowering environment for our patients. You will also orient new staff and participate in recruitment and selection to help us build the best and most capable staff possible. Join our team in this highly valued and essential position as a Area Director Operations and make a golden difference.
We are seeking qualified individuals who will never cut a corner to ensure customer satisfaction. If you are compassionate about quality care and have relevant management experience, then this may be just the opportunity for you. Ideal Hospice Operations Drctr Admin candidates should also have:
Responsible for the overall operations of the Hospice agency. Entrusted to lead and manage an inter-disciplinary team of hospice care providers ensuring the highest level of care in an efficient and cost effective manner. Expected to manage all aspects of the operation resulting in meeting or exceeding company goals related to quality, operations, finances and employee retention. Supports business development and market growth strategies of the organization.
Essential Job Functions
Assumes full legal authority and responsibility for the management of the hospice, the provision of all hospice services, its fiscal operations, and continuous quality assessment and performance improvement
Assumes ownership of all aspects of hospice operations of the hospice agency. Includes management and oversight of clinical processes, regulatory compliance, financial outcomes and operational procedures for Hospice Agency
Through effective leadership and management of the hospice operation and it’s resources, responsible to meet/exceed benchmarks related to quality of care, financial performance, operational efficiency and employee retention.
Ensures that the hospice program is in compliance with all company policies/procedures and all applicable federal, state(s) and local laws, and accrediting organization, regulations, State Board of Nursing and Standards of Practice. Maintains knowledge of regulatory guidelines; recommends operational changes as needed.
Maintains ongoing liaison with the governing body, staff members and the community through appropriate communication.
Develops, implements and evaluates clinical operations policies and procedures.
Ensure that each patient and family receives the necessary care and services outlined in the plan of care.
Ensures staffing/coverage to provide sufficient personnel for delivery of patient/family services, including on-call, pursuant to company policies and guidelines.
Plans for and ensures comprehensive orientation and ongoing education of the clinical professional and paraprofessional staff.
Ensure compliance with Agency Quality management program
Responsible for all aspects of Human Resources
Participates in the budgeting process and manages expenses accordingly
Serves as a liaison with vendor and contracted providers. Monitors the quality of services provided by these vendors/agencies
Participates in local, state, and national hospice organizations activities
Expected to perform on-call professional duties
Serves as local compliance liaison to ensure compliance with company, federal and state requirements
Addendum for Parent Providers with multiple branch locations: Responsible for the oversight and supervision of hospice operations and quality of care at designated “branch” locations. Must continually monitor and manage all services provided at all of its locations to ensure that services are delivered in a safe and effective manner
- Must be a Registered Nurse with a current state license
- Able to participate in Medicare/Medicaid programs
- Must have current CPR certification
- Must have healthcare management/ leadership experience, 2 years hospice preferred.
- Must have experience in providing services to terminally ill patients
- Must have 24-hour access to reliable automobile that meets state and company regulations regarding automobile liability insurance coverage. Must have a valid driver’s license
- CHPN certification preferred
- Must be capable of maintaining regular attendance
- Must have ability to direct and supervise staff
- Must have knowledge of state, federal and accrediting regulations
- Knowledge of hospice reimbursement requirements preferred
- Must demonstrate excellent verbal and written communication skills.
- Must be highly organized, detail oriented and conscious of cost containment practices
- Must possess computer skills of the types and at a level necessary to accomplish the job
- Must be able to maintain confidentiality regarding patient, employee and company proprietary information
- Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels
Job: Nurse Management
Primary Location: Pennsylvania, Pittsburgh
Shift: Day Job
Department Address: 300 Penn Center BlvdSuite 602
Department City: Pittsburgh
Department State: PA
Department Zipcode: 15235
As AseraCare Home Health professionals, we’ll go to the ends of the earth for our patients, helping them live with greater independence and quality of life in the comfort of their own homes while setting the highest standards of care. As one of the nation’s premier providers of home health services, we deliver a full range of career opportunities supporting individuals recovering from acute illness or injury. AseraCare Home Health is proud to be accredited as a whole by the Community Health Accreditation Program, Inc. (CHAP). CHAP is the leader in improving the quality of community-based healthcare services in the U.S. Our approach to home health care is about compassion, commitment, and dignity. If you share our drive to deliver personalized, quality care, discover a career here at Aseracare Home Health. We can deliver the rewards, continuous education and clinical excellence you want from your career.
Pittsburgh, PA Pittsburgh, Pennsylvania
Golden Living and its Family of Companies ("the Company") is committed to a diverse workforce. For detailed information on your rights, click here. In order to ensure reasonable accommodation for individuals protected by the Americans with Disabilities Act, Section 503 of the Rehabilitation Act, and the Vietnam Veterans Readjustment Act, applicants that require accommodation in the job application process may contact our Human Resources Service Center at 800-261-3467 or via email at firstname.lastname@example.org for assistance. The affirmative action plan will be made available for applicants to review M - F, from 9:00am to 4:00pm. Please contact the location leader to schedule. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. Drug-Free Workplace. http://www.goldenliving.com/sites/corp/uploads/file/EEOposter.pdf