HERC Rentals Operations Standard Specialist in Philadelphia, Pennsylvania

General Responsibilities

Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.

With over 50 years of equipment-rental expertise, approximately 4,800 employees with approximately 275 company operated locations, principally in North America. Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.

Job Summary

The Operations Standards Specialist will be completing on-site branch visits to ensure that Herc Rentals branches are following and sustaining the standards defined by the Operations Team.

The Operations Standards Team will be a resource to all field employees during and after the field visits: the role is focused on supporting branches and guiding them through the sustainment of operations processes.

Long term opportunity with this position will be a field related role in operations.

Responsibilities:

  • Complete on-site field visits to ensure compliance

  • Complete the template and provide branches with recommendations on areas of improvement

  • Train branch employees on operational processes

Mandatory Requirements

Professional Experience

  • Sales and customer service experience

  • Herc Rentals experience preferred

Skills/Competencies

  • Customer focus

  • Strong communication skills

  • Ability to influence others without formal authority

  • Energetic and enthusiastic with a desire to win

  • Demonstrates integrity

  • Confident, self-motivated, and ambitious

  • Drive results through teamwork

Additional information

  • Travel 75%

If you are looking for an exciting and rewarding career with a growth-oriented company, Herc Rentals is the right place for you! As an industry leader, we offer the opportunity for training, development, and advancement. In addition, we offer highly competitive compensation and benefits package, including a generous vacation program. Apply today to be part of a team built for success!

Preferred Requirements

Herc Rentals is a Drug-Free Workplace. All employment is contingent on the successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Veterans

Job ID 139845

# Positions 1

Location US-PA-Philadelphia

US-MA-Boston

US-MD-Forestville

US-IL-Chicago

Category HERC Operations

Division HERC