Comcast Facilities Operations Supervisor in Philadelphia, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for providing leadership, motivation and direction in order to continue providing outstanding customer service. Develops and maintains vendor relationships with various maintenance and trade subcontractors. Manages staff and contractors who are responsible for facilities, repair, maintenance, and improvements.

Core Responsibilities:

-Provide support for the Center City campus and internal customers. Ensure that staff provides timely, and the highest level customer service to end users, by fielding calls/work-orders and resolving technical issues.

-Supervises the floor tour process, creates tour schedules, trains employees, walks floors regularly on and off hours, creates policy

-Assist with the management of the office facility which includes:

-Manage contractors/vendors for outsourced services, assist with employee moves, furniture reconfigurations

-Review and Manage employee service requests/work-orders

-Review and coordinate vendor service contracts/agreements

-Manage base building and internal departmental services

-Supervise facilities team

-Manage day-to-day operations and interior construction projects

-Process and approve monthly invoices

-Recruit and recommend candidates for hire

-Manage overall function of the IWMS work-order system

-Assist with the management of the office facility which includes:

-Manage after-hour projects and on-call emergencies.

-Manages assigned projects, including special events

-Manages projects on executive floors

-Campus wide liaison between Landlord/ Facilities/ and internal customers

-Participate in the preparation of the annual operating budget

-Develop and maintain policies and procedures

-Acts on behalf of Department Director/ Manager when necessary

-Performs other related duties as assigned.

-Consistent exercise of independent judgment and discretion in matters

of significance

-Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable

schedule(s) as necessary

Direction of Others:

Directly supervises exempt and non-exempt employees.


- Bachelor's Degree in Business, Accounting, Facilities Management, or equivalent education/experience.

- Minimum 5 to 8 years' experience in facilities, management.

- Knowledge of IWMS, Microsoft Word, Excel, Power Point

- Demonstrated organization and communications skills.

- Flexible work hours/on-call.

Job Specification:

- Bachelor's Degree or Equivalent

- Facilities Management, Architectural, Engineering, Planning or

Business Administration


- Generally requires6-9 years related experience.

Duties related to the department:

- Applies knowledge of administrative and business processes, personnel

management, and budgetary controls.

- Evaluates financial and Human Resources management activities to

ensure compliance with state and federal laws, rules, and regulations.

- Manages, develops, interprets, and applies policies and procedures.

- Consults with senior management on matters related to

administrative/business management activities and implements

administrative policies and procedures.

- Serves as a resource to others in solving moderately complex problems.

- Manages through subordinate supervisors' activities to support the

organization's mission.

Job Specification:

- Bachelors Degree or Equivalent



- Generally requires 6-9 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer