Tiffany & Co. Learning Specialist, Distribution Operations Training in Parsippany, New Jersey
The Learning Specialist is responsible for developing new e-learning and instructor-led training modules from instructional design through review and implementation, as well as updating existing training modules. Additionally, the LS will facilitate instructor-led and virtual training classes and support the Tiffany Learning System. This role supports two NJ facilities, one in Parsippany and one in Whippany.
Facilitation & Analysis:
Facilitate ILT (instructor-led training), OTJ (On the Job) and virtual classroom/webinar sessions.
Facilitate in-class simulations and activities to assess learning retention.
Implement learning evaluation following the four Kirkpatrick levels.
Work in Distribution areas to ensure your understanding of job functions and learning opportunities.
Walk through Distribution areas and engage learners to identify learning successes and areas of opportunity.
Develop and update e and m learning, classroom presentations, video learning and performance support materials following the ADDIE model.
ADDIE: Analysis- Performed in conjunction with Project Manager and Management. Design- Apply instructional and graphic design. Develop- Develop the learning modules with company approved authoring tools including Articulate Storyline, PowerPoint and the Adobe Professional suite. Implement- review and implement learning modules. Evaluation- prepare and facilitate evaluations of the learning modules.
Project Management & Reporting:
Track Progress using approved software (currently Microsoft Project and Excel)
Provide project updates to internal customers and Management throughout the life cycle of the project.
Partner with Project Manager or colleagues for analysis of learning content, implementation strategies, global audiences/cultures and industry trends regarding learning and evaluation.
Data entry, reporting and problem solving as it relates to the Tiffany Learning Management System. This includes but is not limited to creating/editing/deleting course sessions. Enrolling students and creating/editing/deleting auto-enrollments. Prepare, download and submit reports. Maintain course catalog. Troubleshoot e-learning access and/or completion issues.
Organization & Preparation:
Maintain department checklists,forms, schedules and reports.
Prepare training pre-work, files, paperwork and post-work.
Schedule and coordinate audio, video and other training sessions.
Review, coordinate and respond to department emails.
BA/BS degree or relevant work experience
3+ years training and development/adult education experience.
Strong grammar, punctuation, communication and interpersonal skills.
Ability to multi-task.
Ability to interact with all levels of employees.
Ability to work evenings and a flexible schedule 10% of the time.
Microsoft Office (advanced skill level)
Luxury/Distribution training experience
Learning Management System administration experience
Req #: 32826
External Company Name: Tiffany & Company
External Company URL: http://www.tiffany.com