Tiffany & Co. Learning Specialist, Distribution Operations Training in Parsippany, New Jersey

The Learning Specialist is responsible for developing new e-learning and instructor-led training modules from instructional design through review and implementation, as well as updating existing training modules. Additionally, the LS will facilitate instructor-led and virtual training classes and support the Tiffany Learning System. This role supports two NJ facilities, one in Parsippany and one in Whippany.

Facilitation & Analysis:

  • Facilitate ILT (instructor-led training), OTJ (On the Job) and virtual classroom/webinar sessions.

  • Facilitate in-class simulations and activities to assess learning retention.

  • Implement learning evaluation following the four Kirkpatrick levels.

  • Work in Distribution areas to ensure your understanding of job functions and learning opportunities.

  • Walk through Distribution areas and engage learners to identify learning successes and areas of opportunity.

Development:

  • Develop and update e and m learning, classroom presentations, video learning and performance support materials following the ADDIE model.

  • ADDIE: Analysis- Performed in conjunction with Project Manager and Management. Design- Apply instructional and graphic design. Develop- Develop the learning modules with company approved authoring tools including Articulate Storyline, PowerPoint and the Adobe Professional suite. Implement- review and implement learning modules. Evaluation- prepare and facilitate evaluations of the learning modules.

Project Management & Reporting:

  • Track Progress using approved software (currently Microsoft Project and Excel)

  • Provide project updates to internal customers and Management throughout the life cycle of the project.

  • Partner with Project Manager or colleagues for analysis of learning content, implementation strategies, global audiences/cultures and industry trends regarding learning and evaluation.

  • Data entry, reporting and problem solving as it relates to the Tiffany Learning Management System. This includes but is not limited to creating/editing/deleting course sessions. Enrolling students and creating/editing/deleting auto-enrollments. Prepare, download and submit reports. Maintain course catalog. Troubleshoot e-learning access and/or completion issues.

Organization & Preparation:

  • Maintain department checklists,forms, schedules and reports.

  • Prepare training pre-work, files, paperwork and post-work.

  • Schedule and coordinate audio, video and other training sessions.

  • Review, coordinate and respond to department emails.

Required:

  • BA/BS degree or relevant work experience

  • 3+ years training and development/adult education experience.

  • Strong grammar, punctuation, communication and interpersonal skills.

  • Detail oriented.

  • Ability to multi-task.

  • Ability to interact with all levels of employees.

  • Ability to work evenings and a flexible schedule 10% of the time.

  • Microsoft Office (advanced skill level)

Preferred:

  • Articulate Storyline

  • Luxury/Distribution training experience

  • Learning Management System administration experience

#LI-POST11

Req #: 32826

External Company Name: Tiffany & Company

External Company URL: http://www.tiffany.com