Jazz Pharmaceuticals, Inc. Sr. Manager, Market Access Operations Analytics in Palo Alto, California
Sr. Manager, Market Access Operations Analytics
Market Access Performance Analytics
Palo Alto, California
The Sr. Manager, Market Access Operations Analytics will support and lead Continuous Improvement (CI) / Operational Excellence (OE) efforts to build and improve scalable business processes in Market Access for Jazz Pharmaceuticals. The Sr. Manager must partner across Market Access and other data analyst functions to scope, prioritize, and deliver data analyses that inform process improvement decisions and ongoing process performance monitoring. Example Market Access business processes include: patient services, channel distribution, and payer contracting.
Create process and value stream maps for critical business operations
Assess business process effectiveness by analyzing baseline performance data; identify improvement opportunities
Create performance dashboards and control charts as necessary to monitor process performance
Facilitate and support root cause analysis by analyzing data to test hypotheses
Lead and collaborate with Brand, Business Operations, and IT partner functions support ongoing performance monitoring and improvement
Engage team members at all levels (individual contributor to senior leadership) in formal presentations, informal discussions, and workshops
Support accountable leaders in driving data-based decisions and discipline in project execution
Required Knowledge, Skills, and Abilities
Proficient in Lean / Six Sigma analysis tools (e.g., control charts, variance analysis, hypothesis testing)
Familiarity with data reporting and visualization tools (e.g., Excel, Tableau)
Experience in market access / managed care is a plus
Management/strategy consulting or similar experience preferred (i.e., experience with performing interviews and influencing decision-making)
Good communications skills (verbal and written) is a must
Required/Preferred Education and Licenses
Six Sigma Black Belt required
PMP certification preferred
Bachelor's degree required
Description of Physical Demands
Occasional mobility within office environment.
Routinely sitting for extended periods of time.
Constantly operating a computer, printer, telephone and other similar office machinery.
Description of Work Environment
Work indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes.
Frequent computer use at workstation.
May move from one work location to another occasionally.
Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands.
Occasional public contact requiring appropriate business apparel.
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender-identity, national origin, disability status, protected veteran status, or any characteristic protected by law.