Highgate Hotels Operations Assistant in New York, New York

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The Stewart Hotel, located just across the street from exciting Madison Square Garden, is a mix of uptown elegance and downtown edge. The 618-room hotel features stunning residential style accommodations by acclaimed design firm Rockwell Group. Centrally located in the heart of Manhattan, the Stewart Hotel is the perfect location to see and be seen, while enjoying luxurious accommodations away from the hustle and bustle of city life.


The Operations Assistant is responsible for assiting the hotel operations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

Assist Housekeeping/Front Office management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Front Office. Document and resolve issues with discrepant rooms with the Front Desk

2-year college degree and 1 or more years of related experience.

Must be proficient in Windows, Company approved spreadsheets and word processing.

Job ID: 2017-3562

External Company Name: Highgate Hotels, L.P., a Delaware Limited Partnership

External Company URL: www.highgate.com