TIAA Manager, Operational Risk Mgmt in New York, New York



Since 1918, it has been TIAA’s mission to serve, our ability to perform and the values we embrace that make us a different kind of financial services organization. We’re dedicated to serving the financial needs of those in the academic, medical, cultural, governmental and research fields, and committed to helping make lifetime financial well-being possible for them.

By building a culture that allows all employees to contribute their unique talents and skills, we’re able to provide our customers with fresh ideas and distinct perspectives to help them achieve their goals. We believe a diverse and inclusive workforce is one of our greatest strengths and a key measure of our success * .

For more information about TIAA, visit our website at .


Enterprise Risk Management works in partnership with other business and support areas to protect TIAA’s mission, financial strength and reputation through the proactive management of risk and to establish and promote a culture that supports intelligent risk taking and risk-based decision making.

The Manager, reporting to the Senior Director and Head of Corporate Center Risk, will be responsible for leading work on the Corporate Center Risk Team as the function assists the Corporate Centers which is comprised of Marketing, Human Resources, Advocacy and Oversight, Finance and Actuarial, and Enterprise Risk Management in driving a culture of proactive risk management and control accountability.


  • Successfully drive a culture of risk management within the first line business leaders of the Corporate Centers and drive an environment of proactive risk and control accountability by business leaders, functions, and teams.

  • Leverage and adapt enterprise risk standards to the identification, measurement, monitoring and management of risk.

  • Identifying emerging risks and trends (both internal and external) that could have a negative impact on the ability to achieve the goals and objectives of business areas with the Corporate Centers.

  • Review business plans and challenge assumptions to support the reasonableness of the plans and fit with corporate strategy.

  • Identify and monitor key risk and performance indicators and metrics, and monitor the effectiveness of risk mitigation programs and controls.

  • Facilitate and give input into the development and implementation of policies and procedures that are in line with corporate guidelines.

  • Support the implementation and ongoing use of Governance, Risk and Compliance (GRC) tools within the Corporate Centers that are used by both the business and ERM.

  • Support the implementation of risk and control self-assessment and related processes and the optimization of the control environment.

  • Oversee, challenge, and/or approve risk taking by the LOB where appropriate and exceeding risk appetite.

  • Provide risk and performance reporting for leaders to present to specified risk committees and represent leader on said risk committees as needed.



  • Bachelor’s Degree is required.

  • Previous experience providing Risk or Compliance or Internal Audit oversight in financial services is required; five plus years is preferred.

  • Experience providing Risk or Compliance or Internal Audit oversight to corporate functional areas (i.e. – HR, Compliance, Marketing, etc.) is preferred.

  • Five plus years of experience with Operational Risk Management and related concepts (i.e. vendor management risk, IT security risk, internal and external fraud risk) is preferred.

  • Proficiency in Excel, Word, Power Point. Knowledge of GRC Archer a plus.

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law at .

If you need assistance applying due to being visually or hearing impaired, please email Careers Help .

This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as “protected characteristics”).

  • ©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017


Job: Risk Management

Primary Location: NC-Charlotte

Req ID: 1709807