Macy's Macy's Herald Square, New York, NY: Operations Assistant - Women's Shoes in New York, New York


  • Job Overview: *

    As an Operational Assistant in Herald Square, you will maintain operational standards in a specific family of business both front of house and reserve areas. In addition, you will support the Merchandise Team Manager and Sales Manager in the day-to-day operations of the business. This position will lead to a Sales Manager or Operations management position.

  • Key Accountabilities: *

    • Support the customer service environment through maintaining a neat and organized reserve area
    • Ensure the timely processing of merchandise receipts, price changes, damages, RTVs, and inventory
    • Maintain a high level of shortage and safety awareness among associates
    • Ensure all procedures, policies and shortage awareness are thoroughly understood by support staff
    • Clearly communicate store and company objectives so staff is well informed
    • Recruit and select qualified support staff
    • Train, motivate and develop support staff to reach their fullest potential, optimize productivity and achieve team goals
  • Skills Summary: *

    • A minimum of 1-3 years in retail management experience
    • Effective interpersonal and communication skills
    • Ability to empower and develop a team
    • Strong service orientation
    • Ability to plan and execute strategies
    • Strong organizational and time management skills
  • This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *

Primary Location: United States-New York-New York- NY
Job: Operations and Logistics
Req ID: 710105624