Girl Scouts of America Council Operations and Membership Consultant in New York, New York

About Us:

For over 100 years, we have helped girls develop the skills and confidence they need to blossom into their best selves. From our earliest badges in electricity, aeronautics, and natural sciences to today’s all girl robotics teams and cookie entrepreneurs, girls have challenged themselves through our skill-building opportunities, worked with inspiring role models and developed lifelong friendships.

We are seeking to hire aCouncil Operations & Membership Consultant (COMC)that functions as a business support specialist with deep expertise and content knowledge in Girl Scout council operations, a role that is critical for our strategic council capacity building.Be part of a Global Movement to build girls of courage, confidence, and character who make the world a better place.

You Are:

  • A Subject Matter Expert- The Advisor is the resident expert on effective operations & membership practices relevant for Girl Scout councils within the Girl Scout network and across industry effective practices.

  • A Consultant- With the subject matter expertise above, the COMA serves as consultant to councils and as a collaborative partner with Council Advisors and other GSUSA staff. This position provides strategic guidance to COO/Membership Leads in identifying critical Operations & Membership issues and solutions. Using tools such as qualitative/readiness assessments and performance metrics.

  • A Community of Practice Owner- The Advisor applies the strategy for cultivating a national community among board chairs, board development committee chairs and board members. As part of the team, the advisor develops the agenda and overseeing execution of national and/ or regional events for board chairs, board development committee chairs and board members.

You Will:

  • The COMC’s core responsibilities include build and maintain a community of practice for Operations & Membership cohorts. (e.g. new COO’s, Membership Leads).

  • Curate and develop resources, frameworks and tools such as case studies, templates and board guides to support councils in developing and sustaining high performing boards.

  • Identify, develop, collect and disseminate through targeted council learning and working sessions, opportunities for councils to share effective practices and industry strategies for enhancing operational performance.

  • Guide the strategic integration of operational and membership leaders into the convening and communications of the movement.

  • Collaborate with council connect partners to ensure that key operations & membership indicators for the council health dashboard are developed and periodically reviewed against industry standards.

  • Conduct, commission or acquire appropriate research to analyze trends and identify key operational or membership issues. Disseminate information to both council and internal partners.

  • Oversee the design of operations & membership content for GSUSA courses, national meetings, workshops, onboarding, and all other council connect content to ensure consistent messaging. Provide superior customer service and support to councils by providing information in a timely manner, modeling teamwork, professionalism, and demonstrating a commitment to organizational diversity.

You Need:

  • Bachelor’s degree required; Master’s degree preferred or other relevant experience.

  • 10+ years of work experience in non-profit or entrepreneurial organizationwith preference for Chief Operating Officer or equivalent experience in a Girl Scout council.

  • A valid Driver’s license

  • Willingness to travel up to 30%

  • Must be able to work independently and in collaboration with other functional areas in developing high level operations & membership resources for councils.

  • The ability to derive satisfaction from getting outcomes through influencing others rather than through positional authority.

  • As such, this person must be able to drive these results, while being comfortable with a long time horizon to realize them.

Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job ID 2017-1102

of Openings 1

Job Locations US-NY-New York - National Office

Posted Date 6/16/2017

Category Operations

Type Full-Time