Signature Flight Support Operations Supervisor in New Windsor, New York

Position Description

We Service Private Jets!


  • Supervises and coordinates activities of employees involved in providing aircraft refueling and associated customer services to general aviation customers.
  • Carry out supervisory responsibilities in accordance with Company policies and applicable laws.
  • Assist with ramp operations such as towing, fueling, wing-walking, and directing/parking aircrafts as necessary.
  • Monitor and maintain fuel inventories.
  • Assist with resolution of customer complaints and/or problems.
  • Maintain equipment to ensure safe and efficient operating conditions.
  • Assist with security of premises.
  • Monitor and request all supplies and equipment needed in operation.
  • Coordinate activities with other departments.
  • Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems.
  • Recommend manpower requirements.


The following functions are performed in variable weather and environmental conditions such as jet engine fumes, dust, or jet engine noise.

  • Ability to read and interpret documents such as safety rules and procedural manuals.
  • Read, write, fluently speak, and understand the English language.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Occasionally lift and/or move up to 50 pounds.
  • Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
  • Write routine reports and correspondence.
  • Handle and prioritize multiple projects concurrently.
  • Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment, requiring the ability to identify and distinguish colors, judge distance, and spatial relationships.
  • Sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
  • Ability to speak effectively before groups of customers and/or employees.
Position Requirements
  • High School Diploma or General Education Degree (GED) plus one-year of related experience and/or training.
  • Prior general aviation experience preferred.
  • Proficient with personal computers and Microsoft office products.
  • Must possess a valid state Driver's License.

An Equal Opportunity Employer M/F/Disability/Vet

Primary Location: United States-New York-New Windsor-Stewart International Airport - SWF

Schedule: Full-time

Employee Status: Regular

Req ID: 26742