HCA, Hospital Corporation of America PBX Phone Operator in Nashville, Tennessee

_TriStar Centennial Medical Center__–__Nashville, TN_ _PBX Operator_ __ Our 657 bed hospital is both nationally and locally recognized, including being named as one of the nation's Top 100 Hospitals in the areas of cardiology, stroke, orthopaedics and breast cancer management. As a result of the continued advances in quality care, many improvements in all areas of healthcare have been made and thousands of lives have been significantly impacted. This position will play a key part in continuing our success!

Centennial Medical Centeris currently looking for aPBX Operator (Part-Time).




_Job Summary_

The PBX Operator:

  • Answers and processes incoming calls in a busy healthcare environment
  • Provides directions and information to internal/external customers

_General Essential Functions_ * Ability to handle multi-line phone system * Ability to provide directions and information to the general public * Answer and direct incoming calls * Responds quickly and accurately to disaster and emergency situations as required, remaining calm * Performs overhead paging * Monitors all alarms located in PBX and notifies appropriate personnel as required. * Accurately utilizes the features of the PBX consoles, headsets, telephones, and other related equipment * Assist with maintaining cleanliness, safety, and security of the PBX area. * Maintains confidentiality, security, and integrity of patient an organizational data. * Ensures release of information is consistent with all privacy policies. * Serves as backup to information specialists * Provides customer service\ * Supports the facilities Standard of Performance and ICARE Values

  • Interpersonal skills to successfully interact with all internal and external customers
  • One year experience involving significant information distribution to the public preferred
  • Six months receptionist experience preferred
  • Computer skills to include keyboarding
  • Demonstrated experience with each of the required areas of expertise in general essential functions below
  • High school Diploma/GED

Job: *Admitting Registration Clerical & Scheduling

Title: PBX Phone Operator

Location: Tennessee-Nashville-Centennial Medical Center

Requisition ID: 00001-61973