Google Contracts Manager, Google Cloud, Deal Operations in Mountain View, California
Google Cloud teams work with schools, companies, and government agencies to make them more productive, mobile, and collaborative. You help fellow sales Googlers by performing budgeting, planning, and analysis activities — and through your passion for the magic of Google products like G Suite and Chrome. Not only do you provide invaluable financial and budgeting input, but you also devise new ways for us to communicate with potential leads and bring them into the Google fold. Your insight means you excel at customer segmentation, acquisition, and retention. You combine clean communication with strong analytical skills and a solid commitment to providing customers with a Googley customer experience. You also peer into the future for us; you examine and analyze statistical data to forecast marketing trends and to identify potential new markets for Google Cloud.
The Google Cloud Customer team is looking for a Contracts Manager, with experience drafting and negotiating commercial agreements, to provide support to its Sales and Legal teams in the negotiation and closure of commercial agreements for Google Cloud products and services. As a Google Cloud Contracts Manager, you will lead customer negotiations, aid in closure of agreements and drive initiatives to increase efficiency in the overall agreement process. You will create and maintain strong working relationships with Sales, Legal and other cross-functional teams, so you must have exceptional communication, organizational and time management skills and be comfortable juggling multiple tasks while meeting strict deadlines. At the same time, you should have a bias for execution and a high level of drive and creativity to constantly assess and improve your areas of responsibility.
Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
- Assist in reviewing and responding to requests for information, proposals, quotations and supplier registration forms; Communicate directly with prospects and customers regarding clarification of Google’s rationale for agreement terms.
- Liaise between Google Legal, Sales, and Customer to interpret clauses, negotiate redlines, and draft agreement language.
- Build productive relationships and feedback loops with Legal, Finance, Sales and Product teams to drive efficiencies.
- Become a subject matter expert to train other internal teams on contractual provisions, risk analysis, objection handling, etc.
- Develop scalable solutions for managing the end-to-end agreement process.
- BA/BS degree or equivalent practical experience.
- Law degree or in-house legal experience supporting a technology firm.
- 3 years of experience in business development, intellectual property matters, commercial negotiations, and agreement law.
- Demonstrated experience drafting, redlining and negotiating agreements (i.e. SaaS, PaaS, PSO).
- Solid working knowledge of commercial Customer Relationship Manager (CRM) and Enterprise Resource Planning (ERP) systems.
- Demonstrated ability to identify and implement process improvements and project manage large, complex, strategic and operational initiatives.
- Strong analytical and problem solving experience, combined with strong business judgment and an ability to present analysis in a clear and compelling manner.
- Excellent written and verbal communication skills, facilitating clear and open communication at all levels of the organization.
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