Scotiabank Director, Operational Risk Management in Mississauga, Ontario

Director, Operational Risk Management

Requisition ID: 4752

Join the Global Community of Scotiabankers to help customers become better off.

The Director leads and oversees the Canadian Banking 1B Operational Risk Management Program across all Retail Banking and Commercial Banking business units ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.


  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Leads the execution of operational strategies and plans designed to improve the Canadian Banking Operational Risk Management program:

  • Facilitate the engagement of business units and control functions in the use of the risk management tools under the Bank’s Operational Risk Management Framework.

  • Develop and communicate the Canadian Banking Risk Appetite Framework and monitoring the risk profile to proactively identify changes in the profile and emerging risks.

  • Enhance the delivery of the process based risks and controls self-assessment program (RCSA)

  • Collaborate and/or lead the enhancement of the Key Risk Indicator Program

  • Actively participate in the appropriate Canadian Banking related operational risk committees.

  • Lead the new initiative risk assessments (NIRA) and ensuring overall compliance with policy.

  • Play a consultative role with respect to the Loss Data and Near Misses Reporting program while ensuring root cause and action plans are properly identified and implemented.

  • Work with business units and operational risk managers from Canadian Banking to ensure the quarterly Business Environment Survey and securing Canadian Banking Group Head sign off.

  • Coordinate the “right size” implementation of Third Party Risk Management and End User Computing business as usual state across Canadian Banking.

  • Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statements and limits. Communicate the Bank’s risk culture and risk appetite statement throughout the team.

  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Education / Experience

  • University degree with a minimum of 10-15 years’ experience in financial services.

  • Strong understanding of the Canadian Banking business units, products, services, operations, systems and practices.

  • In-depth understanding of the Bank’s operations and controls, including knowledge of organization and infrastructure.

  • Strong knowledge of Operational Risk, regulations, and internal policies & procedures impacting banking operations.

  • Demonstrated ability in leading professional staff both in Head Office and across a distributed network.

Location(s): Canada : Ontario : Mississauga

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.